5 of 5 Support Engineer Jobs in South Yorkshire

estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer More ❯

Job Title: IT Support Engineer Location: Rotherham, South Yorkshire Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday Bank Holidays, and more We’re working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team. This role … is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You’ll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects. Key Responsibilities: - Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and … end-users - Troubleshoot and administer Windows 10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops, printers, mobile devices, and telephony - Handle user account administration, password resets, onboarding/offboarding - Assist with IT projects including hardware refresh, system upgrades, and infrastructure improvements - Monitor and More ❯

Technical Support Engineer - Sheffield (£24,000 - £32,000 D.O.E.) We are excited to announce a fantastic job opportunity for a skilled and motivated Technical Support Engineer to join a dynamic team in Sheffield. If you're passionate about providing exceptional IT support and seeking a challenging role with great benefits, we encourage you to read … on! Position - Technical Support Engineer Location - Sheffield Salary - £24,000 - £32,000 Perks and Benefits - * Competitive Salary Package * Comprehensive Benefits Package * Exciting Career Growth Opportunities * Collaborative and Dynamic Work Environment Key Responsibilities - * Provide technical support, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal … and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers … handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution … Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk More ❯

We are seeking a Technical Support Engineer to join a growing gate automation and access control distributor based in Rotherham. This role is ideal for someone with a background or strong interest in electronics, gate automation, or access control systems, who enjoys problem-solving and providing exceptional customer support. Key Responsibilities: Provide technical support to customers via … phone, email, and in person. Assist the sales team with pre-sales enquiries and product recommendations. Support with testing new products and solutions within the gate automation range. Handle RMA (Return Merchandise Authorisation) processes with suppliers. Maintain excellent communication and customer service standards. Receive full training to develop product and industry knowledge Skills & Experience Required: Experience or strong interest More ❯