2 of 2 Support Engineer Jobs in Sussex

2nd Line Support Engineer/BAU 12-month contract - Crawley We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking escalations from the Service Desk as well … Experience working with users face to face and providing outcome focused customer service is a must as opposed to a purely numbers focused ticket clearing approach. The successful IT Support Engineer must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a … 2nd Line role Windows 11/O365 Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers and Laptops etc To take ownership of tickets and be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or More ❯

Job Description Job Summary: To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day-to-day … Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery energy Storage Systems , with … with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests.Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the Rolls Royce Solutions More ❯