Technical SupportEngineer – Twister IT Solutions is looking for an experienced Technical SupportEngineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex. About us: Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our … excludes public holidays. Pension: The company is part of the government workplace pension scheme. Other: Opportunities for professional development and career progression About the role: As an experienced Technical SupportEngineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be the first line of assistance, addressing a … variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 – 17:00 Duties and Responsibilities include: Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. Perform regular checks on customer More ❯
Technical SupportEngineer - Twister IT Solutions is looking for an experienced Technical SupportEngineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex. About us: Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our … excludes public holidays. Pension: The company is part of the government workplace pension scheme. Other: Opportunities for professional development and career progression About the role: As an experienced Technical SupportEngineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be the first line of assistance, addressing a … variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 - 17:00 Duties and Responsibilities include: Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. Perform regular checks on customer More ❯
East Tilbury, Tilbury, Essex, England, United Kingdom
SER (Staffing) Ltd
Technical SupportEngineer – East Tilbury - £30,000 – Great Opportunity! Location: East Tilbury Salary: £26,000 - £30,000 Are you a driven and experienced Technical SupportEngineer with a background in Managed Service Providers? Do you enjoy variety, from remote troubleshooting to hands-on installations and fieldwork? If so, we want to hear from you! We’re … clients, with plenty of scope for career growth and technical development. Essential Experience: To be successful in this role, you’ll have: Minimum 3 years’ experience in a technical support role within an MSP environment Field/onsite experience – comfortable with installing, diagnosing, and troubleshooting hardware/software A full UK driving licence – this role includes client site visits … Technical Experience: We’re looking for someone confident across a broad range of tech, including: Windows Server (2016, 2019, 2022) administration Active Directory , DNS , DHCP Microsoft 365 configuration and support SharePoint migrations and adoption SQL Server administration and troubleshooting Windows 10/11 support and migrations Antivirus (preferably BitDefender ) Strong networking skills – Switch config, VLAN, VPN, RADIUS (UniFi More ❯