1 of 1 Support Engineer Jobs in Wokingham

Role: Operational Systems Support (OSS) Engineer Duration: 3 months starts with Location: Warwick/Wokingham/Corsham/Farnborough Mode: Hybrid – the vast majority of work is expected to be remote – however there may be occasional travel to customer sites. Candidate expected to start the role immediately hence look for Immediate Starters ONLY SC cleared or SC Eligible … centre network build. Job specs: As part of the OSS Operations team, improve service and customer focus and ensure that relevant parties are kept informed throughout any engagement. Own support of the OSS applications; manage the resolution of fault tickets and the progress of general administration duties as required. Pass to 4th line support where required. Carry out … the resolution of fault tickets and application administration where required on the OSS estate. Work with other IT teams to develop standard fixes for use by 1st line support and front line colleagues to reduce volume of tickets into 2nd line and IT support as a whole. Proactively manage the applications supported to increase the reliability and quality More ❯