Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Electrical SupportEngineer (Smart Home Technology) Theale £35,000 - £38,000 + Training + Progression + Company Benefits Are you a Electrical SupportEngineer that wants to work for Europe's leading smart home technology business that has a product range far superior to Amazon and Google? Do you want to work for a business that … this role, you will be put through an extensive training program in their Austrian HQ with all your expenses paid for, then will be dealing with an already established support team to help the installers get the system up and running. The ideal candidate will be someone with a background in electronics or electrical engineering and local to Theale. … THE ROLE: Work with the current support team Support the installation teams with electrical/electronics issues Solve basic electrical issues remotely Raise tickets and process them accordingly THE PERSON: Technical Support experience GCSE level Electronics understanding Commutable distance to Theale Keywords: Support, Electrical, Electronics, Remote Support, Electricians, IoT, Smart Home, Home Automation, Theale, Reading More ❯
Network SupportEngineer Maidenhead (Hybrid/On-site) £30,000 + Progression + Training + Leading Projects + 25 Days Holiday + Pension A fantastic opportunity for a technically minded Network SupportEngineer to join a growing infrastructure team delivering essential services to enterprise customers across the UK. This is a dynamic role for someone who … the UK's most important communications infrastructure. In this role, you will take ownership of incident management, network monitoring, and technical troubleshooting across a multi-vendor environment. You'll support service continuity and performance by diagnosing faults, escalating where necessary, and liaising with both internal teams and external suppliers. You'll also contribute to ongoing service improvements and the … implementation of best practices, while keeping up to date with emerging technologies. The ideal candidate will have experience working in a technical support or NOC environment within telecoms. A network certification (such as CCNA or JNCIA) is essential, and you'll have hands-on experience with technologies such as BGP, OSPF, MPLS, and SD-WAN. This is an excellent More ❯
Trainee SupportEngineer (Electronic Equipment) Theale £35,000 - £40,000 + Training + Progression + Company Benefits Are you an Electrician, or from a support engineering background that wants to be trained or IT systems, software programmes and networking to help elevate your career into a Senior SupportEngineer? Do you want to work for … a business that offers 1 on 1 training on their best in class smart home technology, full support from industry experts and paid travel to their European HQ in Austria? On offer is the chance to join a thriving global business that has exponential growth, career progression and training. This business have gone from strength to strength in the … technology is also becoming very disruptive in the market and being recognised by industry leaders. The ideal candidate will either have electrical/electronics knowledge or some form of support experience and want to be trained on new and emerging technologies. THE ROLE: Support the installers of the smart home equipment from the office Solve complex technical challenges More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum Progression, Training, Company Benef
Trainee SupportEngineer (Electronic Equipment) Theale £35,000 - £40,000 + Training + Progression + Company Benefits Are you an Electrician, or from a support engineering background that wants to be trained or IT systems, software programmes and networking to help elevate your career into a Senior SupportEngineer? Do you want to work for … a business that offers 1 on 1 training on their best in class smart home technology, full support from industry experts and paid travel to their European HQ in Austria? On offer is the chance to join a thriving global business that has exponential growth, career progression and training. This business have gone from strength to strength in the … technology is also becoming very disruptive in the market and being recognised by industry leaders. The ideal candidate will either have electrical/electronics knowledge or some form of support experience and want to be trained on new and emerging technologies. THE ROLE: Support the installers of the smart home equipment from the office Solve complex technical challenges More ❯
Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical SupportEngineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities: Provide … 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions, and … changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Trainee SupportEngineer (IoT Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified SupportEngineer? Do you want to work for a business that has gone from strength to … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯
Syntech Recruitment is currently working with a long-standing client who is seeking a Product SupportEngineer to join their team. This is an exciting time to join this well-established company as they continue to grow their workload and expand their customer base. About the Role: We're seeking a Product SupportEngineer with a … passion for technical problem-solving and customer support. In this role, you will provide crucial pre- and post-sales support for our T&M equipment, including oscilloscopes, spectrum analysers, power supplies, waveform generators, multimeters, and EMC equipment. Your expertise will be key in assisting our customers and ensuring equipment is in top condition. Key Responsibilities: Offer technical support … overseas training courses to stay up to date on product knowledge Conduct on-site customer visits for multi-equipment calibrations Host customers in our demonstration room for training and support Skills and Experience: Minimum Qualification: HNC in Electronic Engineering or equivalent Proficiency in Excel Experience with Python (desirable) Ability to work independently and as part of a team If More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Trainee Electrical SupportEngineer (Smart Home Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified SupportEngineer? Do you want to work for a business that has gone from … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Junior Electrician/SupportEngineer (Smart Home Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified SupportEngineer? Do you want to work for a business that has gone … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯
re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer … in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As Application SupportEngineer , y ou'll be responsible for maintaining and supporting Simplyhealth's software applications, ensuring optimal performance, troubleshooting issues, providing second line technical support, and liaising with … this role is an excellent opportunity to grow your career in the IT field. Key responsibilities Operational Readiness: Validate applications or changes for live deployment, ensuring full handover and support readiness. System Monitoring: Monitor application health, performance, and stability, proactively resolving issues to meet SLAs. Issue Resolution: Respond to user enquiries and tickets, diagnose technical problems, and collaborate with More ❯
you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in Bracknell, is looking for a talented 2nd Line SupportEngineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support across a range of devices and platforms Handle … systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 2nd line support, ideally within an MSP environment, but not essential Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating technical solutions Driving … license preferred (due to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop/server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your day—remote support and face-to-face More ❯
Insight Global is hiring a Technical SupportEngineer on behalf of a global leader in high-performance gaming gear, trusted by gamers worldwide for its cutting-edge technology and immersive experiences. In this role, you’ll be at the heart of the customer journey, delivering expert support for a premium line of gaming accessories. As the first … point of contact, you’ll troubleshoot technical issues, answer product-related questions, and help users get the most out of their gear — all while providing a smooth, engaging support experience. You’ll represent the brand directly, so being personable, positive, and proactive is key to building lasting trust and loyalty with every interaction. Must haves: • Fluent in German and … will be logged and managed using Microsoft Dynamics CRM. You’ll also maintain up-to-date product knowledge, regularly update email/chat templates, and handle RMAs and logistics support as needed. More ❯
not essential as long as you have good trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You … holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this Technical SupportEngineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows Server More ❯
Job description Job Position : Technical SupportEngineer Industry: Security and Surveillance Job Type: Full time Location: Maidenhead and other places in the UK as business requires Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to … the global CCTV & video surveillance equipment market, and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description Project Technical Support and Delivery: 1. Verify and identify tech issues from a big/complex system, typically with 50+ devices, including management software and specified network requirements. 2. Troubleshooting, testing, escalating … customers after understanding their technical skill levels. 5. Understand and consolidate customer demand for products, and provide feedback for product improvement. 6. Figure out new opportunities within communication during support and report/discuss internally. Project Management: 1. Following the progress of big projects from the early stage, figure/dig out technical risks and advise, then correct them More ❯
tech expert in a thriving Managed Services Provider? Our client—a fast-growing, agile MSP based in Bracknell —is on the hunt for a hands-on, proactive 3rd Line Engineer to lead from the front and elevate the team. You will: Take ownership of complex escalations , diving deep into Windows, networking, cloud, and infrastructure troubleshooting. Lead and mentor junior … and more. Scope and assist in project rollouts—from onboarding new clients to upgrading legacy systems. What We’re Looking For: Proven experience in a 2nd/3rd Line Support role within an MSP or similar environment. Proven experience leading and mentoring other engineers. Excellent working knowledge of Microsoft stack, virtualization, backups, and security. Strong customer-facing communication skills More ❯