1 of 1 Support Engineer Jobs in the City of Westminster

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the forefront of workplace technology to support … contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations and manage priority incidents Provide drop-in … support and remote assistance via telephony and remote-control functions Technical Operations: Install, maintain, and decommission IT equipment including cabling from floor to desk and patch panel to switch level Support print services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours More ❯