Job Title: Lead SupportEngineer Location: Kensington (5 days a week on-site) Employment Type: Full-Time, Permanent Salary: £80k - £110k + benefits Start Date: Immediate Industry: Financial Services An established trading firm in Kensington is looking for a hands-on, highly capable Lead SupportEngineer to oversee and deliver outstanding technology support across its … run smoothly at all times. You’ll lead a team of engineers based in London and Singapore, serving as the primary technical authority while driving collaboration across regions. Lead SupportEngineer Key Responsibilities: Lead and mentor a global support team (London & Singapore), setting priorities, KPIs, and driving collaboration. Provide hands-on support across Windows, Office … downtime. Drive operational excellence through automation, monitoring (Grafana), process improvements, and cross-team collaboration. Communicate effectively with traders, tech leadership, and vendors, delivering clear updates and incident reports. Lead SupportEngineer Key Skills Required: Advanced desktop support with deep expertise in Windows OS builds, imaging, Office 365, Active Directory, and Intune. Proficient in SQL querying, data extraction More ❯
Second Line SupportEngineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused Second Line SupportEngineer to join their Service Desk team. The Service Desk is the key … devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self … service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line SupportEngineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion and professionalism Strong technical troubleshooting skills across a wide range More ❯
Second Line SupportEngineer - £200 per day - Inside IR35 - 5 days a week on site St Mary Axe - 6 Month Contract. About the Role - My client, a leading building and civil engineering company, is seeking a proactive and customer-focused Second Line SupportEngineer to join their Service Desk team. The Service Desk is the key … devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self … service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking For - Previous experience in a Second Line SupportEngineer or IT Support Analyst role Proven ability to support senior stakeholders (Chairman, CEO, CFO, C-Suite) with discretion and professionalism Strong technical troubleshooting skills across a wide range More ❯
We have a current opportunity for a Power & Gas Trade SupportEngineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be … Direct Market Access users) to analyze issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Principle
Job Title: Application SupportEngineer Location: Staines, Surrey – Hybrid, 2 days onsite Contract: 12-month PAYE | Inside IR35 - Paid on a weekly basis through us - Principle HR + Strong possibility of conversion to full-time Annual Salary: Up to £41,000 per annum Start Date: ASAP Interview Process: 2 rounds – technical and managerial About the role You’ll … join a technical support team focused on platform-level issues across both front and back end. Expect to work on cases related to reporting, upgrades, cloning, and database tables, supporting users and internal teams in identifying and resolving issues efficiently. Key requirements Minimum 2 years’ experience in application or technical support Confident with SQL – running queries, joins, analysing … and troubleshoot scripts – Unix shell, Bash, and UI scripts Understanding of web-based UI behaviour is a bonus Strong communication and problem-solving skills This is a hands-on support role with a focus on technical depth over ticket volume. You’ll be joining a stable, collaborative team where support engineers are genuinely respected and heard. Interested? Or More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Principle
Job Title: Application SupportEngineer Location: Staines, Surrey – Hybrid, 2 days onsite Contract: 12-month PAYE | Inside IR35 - Paid on a weekly basis through us - Principle HR + Strong possibility of conversion to full-time Annual Salary: Up to £41,000 per annum Start Date: ASAP Interview Process: 2 rounds – technical and managerial About the role You’ll … join a technical support team focused on platform-level issues across both front and back end. Expect to work on cases related to reporting, upgrades, cloning, and database tables, supporting users and internal teams in identifying and resolving issues efficiently. Key requirements Minimum 2 years’ experience in application or technical support Confident with SQL – running queries, joins, analysing … and troubleshoot scripts – Unix shell, Bash, and UI scripts Understanding of web-based UI behaviour is a bonus Strong communication and problem-solving skills This is a hands-on support role with a focus on technical depth over ticket volume. You’ll be joining a stable, collaborative team where support engineers are genuinely respected and heard. Interested? Or More ❯
You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve IT support tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to streamline processes for the business … financial acumen and be able to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯
