3rd Line Support Manager
Belfast, Northern Ireland, United Kingdom
Realtime Recruitment
IT Support Manager Belfast Our Client is seeking an experienced and proactive 3rd Line Support Manager. This role is responsible for managing escalated technical issues, overseeing the resolution of complex IT problems, and ensuring the stability and performance of our IT infrastructure. Essential: • Strong technical knowledge of Windows/Linux servers, networking, virtualization (VMware/Hyper-V … cloud platforms (Azure/AWS), Identity solutions and enterprise applications. • Excellent knowledge and experience in IT support, with demonstrable experience in a 3rd line or senior technical role. In addition, you will also have: • 3rd Level qualification in IT or Computing (an advantage) • Experience with ITSM tools (e.g., ServiceNow). • Excellent troubleshooting and problem-solving skills. • Strong communication and More ❯
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