IT SupportManager Location: Ipswich (office-based with hybrid option after 6 months)Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT SupportManager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both internal stakeholders and external … and a passion for continuous improvement, you’ll help shape the IT landscape and contribute to the company’s wider technology strategy. Key Responsibilities Lead and manage the IT support team, providing guidance, mentorship, and escalation support. Oversee day-to-day IT operations and ensure efficient resolution of technical issues. Plan, coordinate, and deliver internal IT projects to a More ❯
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Reed Technology
IT SupportManager Location: Ipswich (office-based with hybrid option after 6 months) Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT SupportManager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both internal stakeholders and external … and a passion for continuous improvement, you'll help shape the IT landscape and contribute to the company's wider technology strategy. Key Responsibilities Lead and manage the IT support team, providing guidance, mentorship, and escalation support. Oversee day-to-day IT operations and ensure efficient resolution of technical issues. Plan, coordinate, and deliver internal IT projects to a More ❯
IT SupportManager Location: Ipswich (office-based with hybrid option after 6 months) Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT SupportManager to join a growing organisation and play click apply for full job details More ❯
We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the … team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT … teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the IT support team, ensuring the daily operations and escalations are handled effectively and efficiently. Take ownership of internal IT projects, from planning to execution, ensuring projects meet high standards More ❯