23 of 23 Support Manager Jobs in England

Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an Application Support Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising … workflows, and championing a customer-first culture. Role: Application Support Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £55k - £57.5k base salary + Bonus and great benefits Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets … more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Application support teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯

Service Desk Team Lead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and develop a team of technical experts … ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead/Technical Support Manager with a company that design, deliver and manage solutions to meet their clients' strategic and IT needs across Cloud (mostly Azure), Infrastructure, Connectivity and End-User services. … innovative systems covering areas from automation to governance and security, all helping themselves differentiate their services from other providers. This is an exciting opportunity to join an industry-leading support department. Reporting to the Head of Support Services, the Service Desk Team Lead/Technical Support Manager is responsible for delivering excellent support experience to More ❯

Sales Support Manager 30,000 per annum Dartford Monday - Friday, Office Based 23 days holiday + bank holiday, parking on site, pension scheme Join Our Team as a Sales Support Manager! We are on the lookout for a dynamic Sales Support Manager to join our enthusiastic team in Dartford! If you have a knack … Career Development : We believe in nurturing talent and offering growth opportunities. Team Spirit : Join a supportive, friendly team that celebrates success together. What You'll Do: As our Sales Support Manager, you will be the backbone of our sales team, providing essential support that keeps our operations running smoothly. Your responsibilities will include: Sales Coordination : Assist the … and professionally. Collaboration : Work closely with various departments, including marketing and product management, to align our sales strategies. What We're Looking For: Experience : Previous experience in a sales support or administrative role is highly desirable. Skills : Strong organisational skills, attention to detail, and the ability to manage multiple tasks effectively. Communication : Excellent verbal and written communication skills to More ❯

Sales Support Manager £30,000 per annum Dartford Monday - Friday, Office Based 23 days holiday + bank holiday, parking on site, pension scheme Join Our Team as a Sales Support Manager! We are on the lookout for a dynamic Sales Support Manager to join our enthusiastic team in Dartford! If you have a knack … Career Development : We believe in nurturing talent and offering growth opportunities. Team Spirit : Join a supportive, friendly team that celebrates success together. What You'll Do: As our Sales Support Manager, you will be the backbone of our sales team, providing essential support that keeps our operations running smoothly. Your responsibilities will include: Sales Coordination : Assist the … and professionally. Collaboration : Work closely with various departments, including marketing and product management, to align our sales strategies. What We're Looking For: Experience : Previous experience in a sales support or administrative role is highly desirable. Skills : Strong organisational skills, attention to detail, and the ability to manage multiple tasks effectively. Communication : Excellent verbal and written communication skills to More ❯

Job Title: Customer Support Manager Location: North London, ideal locations would be Watford, Slough, Amersham, Reading Package: £40k+ base salary with £500 allowance when on call. Job Purpose My client is a SaaS provider of emergency notification/crisis management communications. Their innovative solutions support clients globally in the successful management of incidents and emergencies. The tasks … of the Customer Support Manager will include general office administration and customer support tasks to ensure the business contributes to driving sustainable growth. The ideal candidate will be competent in prioritising and working with little and at times no supervision. They will be self-motivated and trustworthy. Responsibilities Support Sales Team in setting up demo accounts … and new customer accounts Provide 1st Level telephone or online customer support (full product and service training will be given) Create and update records in databases with customer and prospective customer data Support customers through logging of incidents and product related queries Submit timely reports and prepare presentations/proposals as assigned Assist with internal and external events More ❯

IT Support Manager Location: Ipswich (office-based with hybrid option after 6 months)Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both internal stakeholders and external … and a passion for continuous improvement, you’ll help shape the IT landscape and contribute to the company’s wider technology strategy. Key Responsibilities Lead and manage the IT support team, providing guidance, mentorship, and escalation support. Oversee day-to-day IT operations and ensure efficient resolution of technical issues. Plan, coordinate, and deliver internal IT projects to a More ❯

IT Support Manager Location: Ipswich (office-based with hybrid option after 6 months) Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both internal stakeholders and external … and a passion for continuous improvement, you'll help shape the IT landscape and contribute to the company's wider technology strategy. Key Responsibilities Lead and manage the IT support team, providing guidance, mentorship, and escalation support. Oversee day-to-day IT operations and ensure efficient resolution of technical issues. Plan, coordinate, and deliver internal IT projects to a More ❯

IT Support Manager Location: Ipswich (office-based with hybrid option after 6 months) Salary: Circa £45,000 per annum (depending on experience) Are you a proactive, driven, and technically skilled IT leader looking to take the next step in your career? REED Technology are working with a client with an exciting opportunity for an experienced IT Support Manager to join a growing organisation and play click apply for full job details More ❯

Our client, a global leader in the health technology sector, is seeking a Sales Support Manager to join their commercial team. This is an exciting opportunity to work in a customer-facing role that blends technical expertise with sales support, ensuring clients receive the highest standard of service throughout the sales journey. The Role As Sales Support Manager, you will play a pivotal role in supporting both pre- and post-sales activities. Working closely with Business Development Managers and wider commercial teams, you will: Deliver engaging product demonstrations and presentations to customers Support requirement gathering, ensuring client needs are fully understood and addressed Provide post-sale support, including contract follow-up and client More ❯

and dynamic person to join our team, helping us provide a wide range of digital services to NTW Solutions. You will be required to manage a customer focused digital support team, providing a flexible and responsive support service to NTW Solutions and its partners, across a large geographical area. You will continue the development of a proactive customer … maintained and that end users receive a high-quality service. Main duties of the job The successful candidate will have: Experience in managing innovative and responsive digital customer service support teams across multiple locations. Experience in the development, monitoring and reporting of service delivery against service level agreements. Experience in the leadership and management of teams in line with … leadership skills with an ability to motivate and control a large multi-skilled team and manage change. Excellent skills in the user of Microsoft Technologies with an ability to support technical staff in the resolution of problems. Knowledge of customer focussed support services, contact centres and support models including self-service. Experience of building strong and effective More ❯

Group Company Secretary working closely with other senior leadership in Monzo' group governance and company secretarial team which is part of Monzo's Legal & Board Governance Collective. The Board Support Manager will be responsible for providing strategic and operational support to the boards of directors of the Monzo Group and its subsidiary companies in the UK, EU … and US to ensure the smooth and effective functioning of boards and their committees. The role will also manage and be supported by Board Support Assistants working in the Group Board Support team. The role will therefore interact closely with and advise Monzo's Group and subsidiary directors and company secretaries for Monzo's subsidiaries to ensure the … smooth flow of information across the Group. This role involves managing the Board Support function, ensuring compliance with governance regulations and acting as a key point of contact for board members and stakeholders. Working closely in collaboration with the Group Company Secretary and other senior leaders within the Company Secretarial function, the Chair and Directors of the Group and More ❯

Technical Support Manager - Construction/Consultancy Midlands region £52,000 + Car Allowance £5740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness allowance Are you currently working in a technical construction role such as building surveying, architecture, project management, or asset management? Would you like to step away from day … development. The Role: *Act as a technical advisor and liaison between public sector clients and contractors. *Ensure awarded construction projects run smoothly and meet compliance standards. *Provide dispute resolution support to keep projects on track. *Attend 2-3 meetings per week with clients and contractors (ApCos) across the Midlands. *Conduct regular site visits and troubleshoot technical or delivery issues. … Participate in tender evaluations, framework support, and technical audits. *Represent the organisation at client meetings, industry events, and internal team days. *Attend the Uxbridge office every Wednesday for team collaboration. The Person: *Technical background in Building Surveying, Quantity Surveying, Architecture and Construction Project Management *Ideally have experience working with or for public sector bodies (housing associations, local authorities). More ❯

We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the … team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT … teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the IT support team, ensuring the daily operations and escalations are handled effectively and efficiently. Take ownership of internal IT projects, from planning to execution, ensuring projects meet high standards More ❯

IT Support/IT Manager Purpose We’re looking for an experienced IT professional to provide hands-on support and manage IT systems. This role covers user support, system administration, and ensuring data security, while also helping to develop and improve business applications. The role Deliver 1st line support for staff and remote users. Manage … servers, networks, and system updates. Oversee data security: backups, firewalls, antivirus, and compliance. Administer remote access (e.g., Citrix) and Microsoft 365. Maintain hardware/software inventory and licences. Support and develop case management and business systems. Manage vendors and IT support contracts. Produce user guides, training, and system reports. Ensure compliance with internal policies and industry standards. About … You Strong knowledge of Microsoft Windows, 365, Windows Server, Active Directory. Familiarity with case management systems, Citrix, email security, and remote support tools. Desirable: security tools, IT asset management, VBA programming. 3+ years in IT support/systems admin (legal/professional services background advantageous). Excellent communication and problem-solving skills. More ❯

Network Support Transport Manager Northampton, Middleton & Kettering. £40-£50K Full time perm position The Transport Manager will manage the day-to-day transport operation, provide effective management of resources. Your role will involve working and aligning with a team of managers, supervisors, and drivers, and implementing strategies to enhance operational performance, fully adhere to all legal compliance … Experience: Experience of managing financial P&L's and driving financial performance and accountability through teams. Experience using a broad range of industry leading Transport Management Systems and other support systems such as Maintenance, Planning and Tachograph applications. Experience of managing multiple internal and external stakeholders. Experience of managing people effectively. National CPC holder Strong decision-making skills. Experience … based multi customer transport operation and delivering innovation within the operation for the wider benefit of the business (desirable) Experience of central transport functions and understanding the role and support given to local site teams (desirable) Experience of a culture of continuous incremental improvements. Examples of significant process and procedural improvements will be sought (desirable). Please apply now More ❯

We are seeking an experienced ITIL Incident Manager to join our team! Job Type: Full-time, Permanent. Reporting to: This role reports to the Support Team Leader Candidate will need to be eligible for SC clearance for this role We are seeking an experienced ITIL Incident Manager to work within our Support Team; primarily focused on … driving support ticket management and resolution on our Zendesk ITSM Tool. This role will cover incidents associated with all partner technologies utilised by Route 101 in the deployment of services to customers. As such you will receive overview training in key partner platform technologies such as Zendesk and NiCE CXone but having an understanding and experience of working in … well as an ITIL environment is sought. The role will involve updating customers and internal stakeholders, driving partners in ticket resolution and assisting engineers in queue management. The Incident manager will also be responsible for managing any Major Incidents driving them through to resolution while liaising with Customers. They will also assist in defining and maintaining the Incident Management More ❯

systems play? If so, this great opportunity could be for you......... A new and exciting opportunity has arisen to join us at The Shrewsbury and Telford Hospitals (SaTH), and support our Estates & MES team with their core operating systems. You will be a key part of an exciting journey for our hospitals around Shrewsbury & Telford. The Trust has just … you having managerial, professional and technical responsibility for the systems, which are help deliver our service across all of the Trust portfolio. You will lead and develop the Estates support systems across all the portfolio of SaTH sites to ensure they are "fit for the future". The successful candidate will work closely with the new Head of Estates … and have responsibility for the management of the Trust's estates system portfolio. Be the System manager, process data updates and upload documents, be the main lead and point of contact for all MiCAD (Estates CAFM System) and CAD queries, provide assistance to colleagues and other users as required, liaise with the MiCAD company for timely resolution of eventual More ❯

Support Team Leader/Service Manager Harrogate - Supported Living 5 Bed Female Service Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £28,000 - £30,000 per annum We are looking for a motivated and experienced Support Team Leader/Service Manager to oversee our 5 bed female supported living service in Harrogate. … safe, supportive environment. This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others. Key Responsibilities Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently. Supervise, mentor, and develop staff to promote a culture of continuous learning. Oversee recruitment, training, and workforce … in supported living. Full UK driving licence and access to a vehicle. Benefits Competitive salary: £32,000 - £34,000 Career progression and professional development opportunities Comprehensive training and ongoing support Pension scheme Employee Assistance Programme (EAP) If you are passionate about making a real difference in the lives of individuals with learning disabilities and want to lead a committed More ❯

Support Team Leader/Service Manager York (YO31) | Supported Living (11-bed flats model) Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £32,000 - £34,000 per annum We are looking for a motivated and experienced Support Team Leader/Service Manager to oversee our 11-bed supported living service in York. … safe, supportive environment. This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others. Key Responsibilities Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently. Supervise, mentor, and develop staff to promote a culture of continuous learning. Oversee recruitment, training, and workforce … in supported living. Full UK driving licence and access to a vehicle. Benefits Competitive salary: £32,000 - £34,000 Career progression and professional development opportunities Comprehensive training and ongoing support Pension scheme Employee Assistance Programme (EAP) If you are passionate about making a real difference in the lives of individuals with learning disabilities and want to lead a committed More ❯

Support Team Leader/Service Manager 5 Bed Supported Living Scarborough, YO12 Learning disabilities, mental health needs, complex needs, and some mobility issues Salary/Hours: 30 hours (£30,000 - Pro-Rata) We are looking for a motivated and experienced Support Team Leader/Service Manager to oversee our 5 bed supported living service in Scarborough. … safe, supportive environment. This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others. Key Responsibilities Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently. Supervise, mentor, and develop staff to promote a culture of continuous learning. Oversee recruitment, training, and workforce … in supported living. Full UK driving licence and access to a vehicle. Benefits Competitive salary: £32,000 - £34,000 Career progression and professional development opportunities Comprehensive training and ongoing support Pension scheme Employee Assistance Programme (EAP) If you are passionate about making a real difference in the lives of individuals with learning disabilities and want to lead a committed More ❯

Support Team Leader/Service Manager North Tyneside - NE28/NE29 6 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £28,000 - £30,000 per annum We are looking for a motivated and experienced Support Team Leader/Service Manager to oversee our 6 bed supported living service in … safe, supportive environment. This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others. Key Responsibilities Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently. Supervise, mentor, and develop staff to promote a culture of continuous learning. Oversee recruitment, training, and workforce … in supported living. Full UK driving licence and access to a vehicle. Benefits Competitive salary: £32,000 - £34,000 Career progression and professional development opportunities Comprehensive training and ongoing support Pension scheme Employee Assistance Programme (EAP) If you are passionate about making a real difference in the lives of individuals with learning disabilities and want to lead a committed More ❯

and help businesses grow better and faster, you're in the right place. Your new role We're looking for a people-first leader to manage our UK Technical Support team in Solihull. You'll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and partners.This role … about leading people and operations more than hands-on technical troubleshooting. You don't need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences. This role operates on a hybrid model, with a mix of remote work and in … office collaboration at our Solihull location, specifically, working in-office 3 days per week. What you'll need to succeed 5+ years' experience leading Customer-facing support or service delivery teams, ideally within SaaS or enterprise technology Strong background in B2B customer service operations (not necessarily technical) Confidence managing escalations and major incidents, including direct customer communications Sound understanding More ❯

and help businesses grow better and faster, you're in the right place. Your new role We're looking for a people-first leader to manage our UK Technical Support team in Solihull. You'll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and partners.This role … about leading people and operations more than hands-on technical troubleshooting. You don't need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences. This role operates on a hybrid model, with a mix of remote work and in … office collaboration at our Solihull location, specifically, working in-office 3 days per week. What you'll need to succeed 5+ years' experience leading Customer-facing support or service delivery teams, ideally within SaaS or enterprise technology Strong background in B2B customer service operations (not necessarily technical) Confidence managing escalations and major incidents, including direct customer communications Sound understanding More ❯