2 of 2 Support Officer Jobs in Birmingham

IT Service Desk/First Line Support Officer Rate - £125 a day Duration - 8 weeks initially Location - Birmingham Role would be shift-based and would be covering shifts Monday-Sunday at shifts between 7am - 11pm as part of a rota. This role will be the first point of More ❯

latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you … ll need to succeed Key Responsibilities: Technical Support: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and … documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service: Strive More ❯