2 of 2 Support Officer Jobs in Croydon

Our client is seeking an IT Support Officer/1st Line Support Officer to join them in their Croydon office. General Responsibilities: Be the first point of contact for internal users, providing support for applications, hardware, and basic networks. Assist senior and VIP users with … guide users and streamline support. Keep the knowledge base up to date with relevant information, ensuring it's current and useful. Provide training and support to staff and managers, helping them stay on top of new systems and processes. Train and advise junior team members, supporting their development. Maintain … issues are logged, tracked, and resolved in a timely manner. Experience Desired: At least 1 year in 1st or 2nd line desktop and phone support, including hardware and basic networks. A customer-first mindset with the ability to connect with and support users at all levels. You enjoy More ❯

Our client is seeking an IT Support Officer/1st Line Support Officer to join them in their Croydon office. General Responsibilities: • Be the first point of contact for internal users, providing support for applications, hardware, and basic networks. • Assist senior and VIP users with … guide users and streamline support. • Keep the knowledge base up to date with relevant information, ensuring it’s current and useful. • Provide training and support to staff and managers, helping them stay on top of new systems and processes. • Train and advise junior team members, supporting their development. • Maintain … issues are logged, tracked, and resolved in a timely manner. Experience Desired: • At least 1 year in 1st or 2nd line desktop and phone support, including hardware and basic networks. • A customer-first mindset with the ability to connect with and support users at all levels. • You enjoy More ❯