1 of 1 Support Officer Jobs in Inverness

of the UK's foremost care providers. With over 25 years' experience and more than 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services, which … is why we are currently looking for an IT Support Officer to join our team. As an IT Support Officer at Barchester, you will be working as part of the IT Help Desk team to provide technical support for our employees. Your support will include assisting with problems over the phone. As the point … of contact for both first and second line support, the team interact with users from a range of departments with differing levels of knowledge. You'll be responsible for recording, monitoring and following up on support calls to ensure problems have been solved swiftly and accurately. Depending on each specific situation, you will identify when an issue needs More ❯