ROLE PURPOSE: Delivery of technical and core administrative support, and customer service support within the Waste Service, meeting performance targets and embedding a culture of Putting our residents first where continuous service improvement is maintained. 1. People Management ? No direct supervisory responsibility, however, may be required to assist … customer focused team empowered to continually improve levels of service delivery through innovative and creative approaches to service improvement. 3. Operational Service Delivery ? To support the Waste Services team to investigate and respond to enquiries, service requests, and complaints. ? Responsible for delivering complex, routine, and emergency administrative tasks to … ensure consistency in service delivery ? Deliver a skilled and flexible technical administration support service, and to react to peaks and troughs of work in both the customer contact and waste services teams. ? To work as part of a multi-disciplinary team responsible for meeting tight deadlines and committed to More ❯
West London, London, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Job Title: Technical SupportOfficer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: Were looking for a reliable and proactive Technical SupportOfficer to provide high-quality administrative and operational support across waste … handling a busy workload with a strong focus on service delivery. Key Responsibilities: Respond to queries via phone, email, and CRM; escalate as needed. Support service requests, complaints, and day-to-day admin for waste/environmental operations. Deliver a flexible, accurate admin service across multiple teams. Maintain workflows … follow correct payment processes. Contribute to service improvements and process efficiencies. Liaise with internal teams, external stakeholders, and members of the public. Provide occasional support across other sites or functions if required. Requirements: Minimum 5 GCSEs including Maths and English. Strong admin experience, ideally in a busy, multi-team More ❯
Hillingdon, Middlesex, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Job Title: Technical SupportOfficer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: We're looking for a reliable and proactive Technical SupportOfficer to provide high-quality administrative and operational support across … handling a busy workload with a strong focus on service delivery. Key Responsibilities: Respond to queries via phone, email, and CRM; escalate as needed. Support service requests, complaints, and day-to-day admin for waste/environmental operations. Deliver a flexible, accurate admin service across multiple teams. Maintain workflows … follow correct payment processes. Contribute to service improvements and process efficiencies. Liaise with internal teams, external stakeholders, and members of the public. Provide occasional support across other sites or functions if required. Requirements: Minimum 5 GCSEs including Maths and English. Strong admin experience, ideally in a busy, multi-team More ❯