4 of 4 Support Officer Jobs in the North West

Job summary The IT Support Officer is responsible for representing the IT Support Service to all users of IM&T equipment and services in the Trust. The role provides frontline IT Support Services to all our users with the highest possible standards of technical assistance and customer service. Main duties of the job Deliver first and … second line technical support to the users of IT equipment and services: Respond to and resolve technical IT incidents in an efficient and professional manner, being sympathetic to the needs of our service users and using appropriate tools and resources. Diagnose faults and provide fixes for hardware and software faults that arise in the use of the Trusts IT … systems and assets. Delivery, testing and installation of IT hardware and software. Contribute to and update IT Support's information systems, such as the service desk system, procedures library and asset register. Enable staff moves across the Trusts estate by providing technical assistance to move and re-site IT equipment. Assist with the update of Windows PCs across the More ❯

My exclusive client is now seeking a Junior IT Support Officer to provide first-line support and help manage our growing IT environment. This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The Junior IT Support Officer will support the IT Manager … the IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems. Key Responsibilities User Support & Incident Handling Provide first-line support to staff via email, phone, and in person. Troubleshoot and … resolve common issues related to hardware, software, printing, and networking. Escalate more complex issues to the IT Manager when necessary. Support onboarding and offboarding processes, including account creation and laptop setup. Hardware & Device Management Prepare, configure, and maintain laptops, tablets, monitors, printers, and other peripherals. Assist with asset tracking, procurement, and device lifecycle management. Support AV equipment and More ❯

My exclusive client is now seeking a Junior IT Support Officer to provide first-line support and help manage our growing IT environment. This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The Junior IT Support Officer will support the IT Manager … the IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems. Key Responsibilities User Support & Incident Handling Provide first-line support to staff via email, phone, and in person. Troubleshoot and … resolve common issues related to hardware, software, printing, and networking. Escalate more complex issues to the IT Manager when necessary. Support onboarding and offboarding processes, including account creation and laptop setup. Hardware & Device Management Prepare, configure, and maintain laptops, tablets, monitors, printers, and other peripherals. Assist with asset tracking, procurement, and device lifecycle management. Support AV equipment and More ❯

Job summary The Digital Training Team at LSCFT is seeking a new Clinical Systems Support Analyst to join an existing team of support analysts to assist with the implementation of a clinical system within the Trust's physical health services.This post will be responsible for providing system support and maintaining an accurate record of the support … These include RIO, EMIS, EDMS and Nerve Centre and are used by both clinical and non-clinical staff. The post holder will be responsible for providing a clinical system support function for these applications and their users. This involves undertaking general database administration i.e. configuration, user accounts, housekeeping, supporting upgrades, user queries and general fault finding. The post holder … resolving calls to the IT Service Desk, by establishing the problem with the user, triaging the incident and managing it through to resolution. This role will provide second line support for the clinical systems currently used by the Trust and will require the logging of support calls with suppliers, as appropriate. To provide a system support function More ❯