Application Support and Integration Specialist
ilkley, yorkshire and the humber, United Kingdom
SmartSearch
work. HOW WILL YOU MAKE A DIFFERENCE? Reporting to the Service Desk Manager and working closely with our Product and Technical teams, the Application Support and Integration Specialist will be responsible for providing technical support for the SmartSearch application and supporting our clients with integrations from our … application into their systems using our RESTful API suite. VARIED DAY TO DAY RESPONSIBILITIES Provide day-to-day support for the SmartSearch Application Troubleshoot and resolve application related issues reported by our clients or system alerts, ensuring minimal downtime and service disruption Work closely with clients to understand their … ensure timely resolution WHAT ARE WE LOOKING FOR IN A CANDIDATE? Ability to troubleshoot problems using a logical thought process Proven experience in application support Good understanding of RESTful API’s An understanding of the development lifecycle Strong troubleshooting and problem-solving skills with a focus on root cause More ❯
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