2 of 2 Support Specialist Jobs in Liverpool

The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues … escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Troubleshoot break/fix issues of Windows and Mac computers. Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members on projects … upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to ensure optimal More ❯

Social network you want to login/join with: Tech Client Support Specialist (German), Liverpool Client: EIMS Location: Liverpool, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Launch Your Tech Career with EIMS Global! Join our team as a Tech Client Support Specialist and … industry giants like Adobe, SAP, HP, and Dell to deliver innovative solutions. We are seeking talented German-speaking individuals eager to grow in the tech industry. We provide training, support, and a clear career path. Responsibilities: Respond to inbound B2B queries from German-speaking customers (DACH region) Understand and explain IT software solutions Build rapport with decision-makers and More ❯