2 of 2 Support Specialist Jobs in Midlothian

IT Support Specialist - Apple/Mac/iOS -Edinburgh -3 month initial contract, converting to permanent -Excellent Day Rates (inside IR35) -Immediate Start IT Support Specialist required for our market-leading commercial client, who are embarking on a huge growth period and evolution, as they look to introduce new projects and services, whilst growing out the … team as a whole. Working as part of an established environment as an IT Support Specialist, you will provide support/troubleshooting to internal end users for all Apple, Mac and MacOS devices. Essential Skills: General on site troubleshooting of all Apple/Mac/iOS devices Conference room AV troubleshooting Mac and Mac OS troubleshooting Laptop … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯

L2/L3 Customer Support Specialist Edinburgh/Hybrid I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented L2/L3 Customer Support Specialist This is an excellent opportunity for someone who thrives in a fast-paced environment … pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and … optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have: 2+ years in a Level 2 or Level 3 technical support or network engineering role Hands-on with cloud-managed network controllers More ❯