2 of 2 Support Specialist Jobs in Nottingham

document drafting solutions for lawyers, and the most loved software in a lawyer's toolkit. The role We're looking for a Technical Customer Support Specialist to join our team and provide additional support coverage for our EMEA customers. This is a hands-on role for someone … role compelling Excellent career opportunity: Join an established regional team in a fast-growing global company with opportunities to grow your career. Deliver incredible support: We believe our customers deserve the absolute best. Our whole team takes pride in looking after them properly. People-first culture: Join a collaborative ...

cloud, hybrid, or on-prem environments. We give data teams the agility they need and the governance compliance demands. Role Summary As a Product Support Specialist, you will be the go-to expert for our data platform, owning complex technical escalations end-to-end while keeping customers confident … informed. Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step-by-step guidance to help users get the most out of features. In this role, your curiosity, structure ...