Technical Support Specialist
- Hiring Organisation
- Pareto
- Location
- Southend-on-Sea, Essex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
Technical Support Specialist (1st Line) Are you a natural problem-solver with a passion for emerging technology? We are currently seeking a motivated and reliable Technical Support Specialist to join our technology team during a transformative phase of growth. As we prepare to launch our next … resolutions and clear escalation paths. Conduct rigorous testing of new features, providing actionable feedback to our development team to enhance usability. Develop high-quality support documentation and user guides to empower our clients. Manage internal IT infrastructure, including workstation administration (macOS), server maintenance, and software lifecycle management. Assist with ...