3 of 3 Support Specialist Jobs in Wembley

Graduate Technical Support Executive - HR Software 💵 Salary - £25,000 - £30,000 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off This role is perfect for a graduate with 6 months work experience, or perhaps someone with no degree but with two years experience in desktop support. You'll work within … a growing and thriving team to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience as a total … solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support More ❯

Social network you want to login/join with: Junior Technical Support Specialist - Route into Tech, London (Wembley) Client: PIE Recruitment Location: London (Wembley), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Learn from Customer Success Leaders, with progression potential to Customer Success, and a route … years of experience helping thousands of organizations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will handle reactive and proactive customer activities. You will be the primary contact via telephone and email for support queries. The role requires working in a team … skills. The successful candidate must be in the Wembley office 5 days a week. Responsibilities Monitor and respond to helpdesk requests promptly, triaging and allocating tickets Manage the technical support mailbox, create support tickets, and handle them effectively Provide technical support for hardware, software, and systems issues via email or phone, registering tickets as needed Assist in More ❯

a total solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with … support queries. You will be used to working in a team, and have great interpersonal skills both internally, and externally. The successful candidate will be required to be in the Wembley office 5 days a week. Responsibilities Monitoring and responding effectively and quickly to requests received via the helpdesk and effectively triaging and allocating ticket Managing and owning the … technical support mailbox, creating support tickets when appropriate and managing as above. Providing technical support or assistance for incoming issues and concerns related to hardware, software and systems at the first response level via email or phone call and registering tickets when appropriate. Assisting with the scheduling of engineers to attend customer site Dealing with basic administration More ❯