3 of 3 Support Supervisor Jobs in London

Customer Support Supervisor (Hybrid, London) London, UK With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom … KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Role As a Tier 2 Customer Support Supervisor , you'll lead a specialized team that handles escalated, technical, and complex customer cases. You'll help drive high-quality case resolution, foster collaboration with engineering and … customers and internal partners feel supported, heard, and helped. In This Role, You Will Lead and Develop a High-Performing Team Build and mentor a team of Tier 2 Support Representatives Foster a culture of curiosity, accountability, and ownership Provide regular coaching, feedback, and performance evaluations Identify growth opportunities and support career development Own Escalated Case Handling & Operational More ❯

Technical & Sales Support Supervisor/Manager – London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along … with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing invoices in a timely … manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases to the in-house More ❯

Technical & Sales Support Supervisor/Manager – London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along … with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing invoices in a timely … manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases to the in-house More ❯