3 of 3 Support Team Leader Jobs in Cheshire

technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who … they are and where they live. About the team This role leads the Site Reliability/Apps support Engineering team within Documents & Biometrics, responsible for ensuring GBG delivers a world-class experience for all our customers and team members globally. The Site Reliability/Apps Support Engineering Team is a 2nd line technical function, providing a gateway service between 1st line Customer Support and Technology 3rd line Engineering for supported products and services consumed by GBG Customers. The team is formed of customer-orientated, product knowledgeable, process driven and technically skilled professionals. Their purpose is to proactively support, maintain, and More ❯

Applications Support & Site Reliability Team Lead (3779) About GBG GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. About The Team This role leads the Site Reliability/… Apps support Engineering team within Documents & Biometrics, responsible for ensuring GBG delivers a world-class experience for all our customers and team members globally. The Site Reliability/Apps Support Engineering Team is a 2nd line technical function, providing a gateway service between 1st line Customer Support and … Technology 3rd line Engineering for supported products and services consumed by GBG Customers. The team is formed of customer-orientated, product knowledgeable, process driven and technically skilled professionals. Their purpose is to proactively support, maintain, and monitor live service to identify, prevent and resolve customer impacting issues; whilst providing a feedback loop to engineering to ensure More ❯

An exciting opportunity has arisen fora full-time Operations Support Team Leader to join our operations team in Warrington. The right candidate will be able to demonstrate a proven track record of successfully managing demanding and rapidly changing issues within our fleet and ideally have experience within the mail, parcels and courier market … and monitoring of vehicle routes using transport management systems. Escalating and re planning when any issues occur. Reporting back to the customer and transport manager. MAIN DUTIES: Overseeing team productivity Organising structure and rota within the Operations support team Overseeing the Transport Heartbeat calls Use available mapping/route tracking systems to effectively monitor … Sending/receiving collection confirmations Compiling and completing forecasts for suppliers Check mailing processes as required Prioritise and allocate mail delivered to operations inbox (outlook) Assist the operation team with any other reasonable tasks Book collections and transport as required Submit reports within set time frame Building operational relationships with our clients and mailing houses to create a More ❯