Job Title: 1st Line SupportTeamLeader Location: Near Southend-on-Sea, Essex (Office-Based) Salary: Up to £35,000 per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier … We're working with a well-established organisation based near Southend-on-Sea to recruit a 1st Line SupportTeamLeader to lead and empower their customer support team. This is an exciting opportunity for someone ready to step into a hands-on … role-helping shape and refine the 1st Line function while driving service excellence and continuous improvement. 1st Line SupportTeamLeader As the 1st Line SupportTeamLeader, you'll take charge of the day-to-day performance of the More ❯
Job Title: Customer SupportTeamLeader Location: Near Southend-on-Sea, Essex Salary: Up to £35,000 per annum Hours: Full-time, Office-Based Are you a confident teamleader with a passion for delivering outstanding customer support? We're … working with a well-established organisation based near Southend-on-Sea to find a Customer SupportTeamLeader who can inspire a team, drive service improvements, and ensure a first-class experience for customers. This is a fully office-based position, offering the … and make a genuine impact in a supportive and dynamic working environment. The Role: As Customer SupportTeamLeader, you'll be responsible for overseeing the day-to-day operations of the support team. Your focus will be on maintaining excellent More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
Onsite SupportTeamLeader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location … You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite SupportTeamLeader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide Tactical Advice, Coaching, and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical SupportMore ❯
You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite SupportTeamLeader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide Tactical Advice, Coaching, and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical Support … queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a timely manner. More ❯
We’re recruiting a Customer SupportTeamLeader to be responsible for the successful management of NexSphere’s team of Customer Support Agents, who act as the front of house for a newly formed Managed Service Provider. This … role is crucial for prioritising customer satisfaction and ensuring quick resolutions, placing them at the heart of the customer experience. You’ll lead a team of target driven individuals ensuring the function meets with agreed SLA’s and customer expectations. You’ll maintain a high level of communication … within the team, sharing best practice with a consistent approach to call handling and provide additional ‘hands on’ resource to the team when required. Our ideal candidate will have comprehensive knowledge of IT systems, a proven ability to manage and motivate a team, and More ❯