1 of 1 Support Team Leader Jobs in Hungerford

Lead to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire. We are looking for an experienced Technical Support Leader who can coach, train, develop and mentor a team of 5 Support Analysts, the Support Department plays a crucial role in assisting customers … to work for a huge Private Equity backed Software Company (SaaS) Key Responsibilities: Leadership: As the leader of the payments support function, you will lead a team of payments technicians aimed at delivering payment services to clients. Onboarding New Customers : Manage the process of onboarding the initial application, provisioning, setup, and integration of payment solutions … When necessary, escalate complex issues to senior team members or engineering for further investigation and resolution. Person Specification: Excellent written and verbal communication skills Previously Lead a Team working as a Team Leader, Supervisor or Manager within a Technical Support Environment Strong interpersonal skills and the ability to build positive relationships More ❯