2 of 2 Support Team Leader Jobs in North Yorkshire

Support Team Leader/Service Manager Learning Disabilities & Autism 5 bed - Supported Living Scarborough, United Kingdom Salary: £28'000 - £32'000 Hours - 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with … service is 2 separate cottages, with 1 female living in each. Staff team across both services totals 16 Experience in being a Leader, not just a manager. As the Support Team Leader/Service Manager, you will play a pivotal role in … overseeing the service . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals with More ❯

Role Introduction We are seeking a Customer Obsession Support Operations Team Lead to foster this culture within our teams and ensure excellent service delivery through managing a service desk and client site operations across one or more customer contracts. The successful candidate will focus on Continual … Service Improvement by developing team members' skills and attributes aligned with our core values, and by identifying opportunities for service enhancements and efficiencies. What You Will Do Understand the contracts supported and the responsible business areas Conduct reporting and trend analysis Participate in customer service reviews Build strong … escalations Collaborate across teams to ensure service excellence Maintain a customer-obsessed approach to achieve high satisfaction levels Proactively develop yourself and your team What You Will Have Excellent people management skills to foster a positive culture Analytical skills to design proactive, performance-enhancing solutions Ability to manage More ❯