1 of 1 Support Team Leader Jobs in Northern Ireland

IT Support Team Lead (Northern Ireland) Duration: 12 months (FTC) Location: NI Base, hybrid working model We are seeking a Contract IT Support Team Lead for our client's 3rd line support team. This role involves managing a global team and overseeing all aspects of 3rd line support related to infrastructure and services. In this role, you will manage a team providing 3rd line support for incident and problem resolution, maintaining and optimizing applications and infrastructure, and deploying new releases into production. … Does this sound like you? 2+ years experience leading a 3rd line support team in an enterprise environment. Technical knowledge of Office 365, MS Teams, OneDrive, SharePoint Online . Experience managing pressurized Service Desk environments, including people management, SLAs, KPIs, and statistical analysis and reporting. Detailed More ❯