2 of 2 Support Team Leader Jobs in Stevenage

Onsite Support Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Stevenage, onsite 5 days. Salary: Up to: £51,000 Here … you. The Role and What You'll Be Getting Up to on a Day-to-Day Basis: We are seeking an experienced Onsite Support Team Leader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. Key Responsibilities Team Leadership & People Management Lead, coach, and mentor a team of on-site engineers, ensuring performance standards are met and exceeded. Set and manage SMART objectives, conduct regular 1:1s, and support career development. Foster a culture of accountability, urgency, and continuous improvement. Operational Excellence Oversee daily support More ❯

hear from you. The Role and What You'll Be Doing on a Day-to-Day Basis: We are seeking an experienced Onsite Support Team Leader to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide tactical advice, coaching, and guidance: Support operational delivery to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd line onsite and remote technical support: Resolve issues related to desktops, laptops, printers, applications, and basic network/server troubleshooting and administration. … to keep skills up to date. Focus on customer service: Proven track record of delivering exceptional customer service and building strong relationships. Foster accountability: Promote a culture where team members take ownership of their tasks. Instil a sense of urgency: Prioritize tasks effectively to meet customer needs and resolve issues promptly. Identify process improvements: Seek opportunities for efficiency More ❯