20 of 20 Support Team Leader Jobs in the North of England

Job Title: 1st Line Support Team Leader Location: Sheffield (Hybrid - 3 days office/2 days remote) Salary: Up to £35,000 Employment Type: Full Time, Permanent About the Role: We are seeking a motivated and experienced 1st Line Support Team Leader to join a growing Managed Service Provider (MSP … based in Sheffield. This is a hybrid role offering the opportunity to combine hands-on technical support with team leadership and operational responsibilities. You'll lead a small, dynamic team providing exceptional 1st line IT support to a diverse customer base, ensuring high standards of service delivery while supporting internal process improvements. … The role includes overseeing ticket progression, managing performance, and handling technical escalations to 2nd/3rd line teams. Key Responsibilities: Team Leadership & Management Lead and mentor a team of 1st Line Support Technicians, ensuring effective daily operations and positive team morale. Conduct regular 1-to-1s, probation reviews, and performance appraisals. Manage More ❯

technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who … they are and where they live. About the team This role leads the Site Reliability/Apps support Engineering team within Documents & Biometrics, responsible for ensuring GBG delivers a world-class experience for all our customers and team members globally. The Site Reliability/Apps Support Engineering Team is a 2nd line technical function, providing a gateway service between 1st line Customer Support and Technology 3rd line Engineering for supported products and services consumed by GBG Customers. The team is formed of customer-orientated, product knowledgeable, process driven and technically skilled professionals. Their purpose is to proactively support, maintain, and More ❯

Applications Support & Site Reliability Team Lead (3779) About GBG GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. About The Team This role leads the Site Reliability/… Apps support Engineering team within Documents & Biometrics, responsible for ensuring GBG delivers a world-class experience for all our customers and team members globally. The Site Reliability/Apps Support Engineering Team is a 2nd line technical function, providing a gateway service between 1st line Customer Support and … Technology 3rd line Engineering for supported products and services consumed by GBG Customers. The team is formed of customer-orientated, product knowledgeable, process driven and technically skilled professionals. Their purpose is to proactively support, maintain, and monitor live service to identify, prevent and resolve customer impacting issues; whilst providing a feedback loop to engineering to ensure More ❯

Job Title: 2nd Line Team Leader Location: Manchester Salary: £37,000 per annum plus benefits (including an 18% contributory pension) Working Conditions – Hybrid (2 Days on site, 3 days from home) Futures are a leading digital recruitment partner for Public Sector organisations across the UK. We support most local authorities, a variety of NHS and … looks to transform its digital landscape and improve the level of service provided to the citizens of Greater Manchester. If you have a first class background in IT Support and a passion for improving the lives of the local community, we would love to talk to you. Role Purpose Lead the 2nd Line Support Team in delivering high-level technical support across the organisation’s various IT systems. Ensure effective administration, planning, and collaboration with internal teams and third-party providers, aligning with agreed Service Level Agreements (SLAs) and strategic IT goals. Key Responsibilities Team Leadership & Service Delivery Manage day-to-day operations of the 3rd Line Support More ❯

Shift Based First Line Support Team Leader – Hybrid Working Express Recruitment are proud to be working with a growing IT managed services firm based in Sheffield, who are looking to hire a First Line Support Team Leader to join their team on a full-time, hybrid, and permanent … that allows all their staff to make an impact on the company whilst allowing for a healthy work-life balance, making this role ideal for a Team Leader with a background within Service Desk Support. The successful candidate will inspire, mentor, and manage First Line Support Engineers, along with delivering training sessions for new products … company efficiency. The role requires a minimum of 3 days of work at their Sheffield-based office. Their ideal candidate will have previous experience as a Team Leader, along with a professional background in Service Desk Support (ideally at an MSP firm). They will be confident resolving conflicts, delegating work, providing feedback, conducting performance More ❯

Join Our Team as a Team Leader – Make a Real Difference! Location: Newcastle & Gateshead Salary: £26,780 per annum On Call: £2,600 per annum (rotational basis, including weekends) Hours: 37.5 hours per week, shift work and alternative weekends Contract: Full-time, Permanent At LIFE by Be Caring, we are driven by our core values … Involved, Be the Best You Can Be, Be Happy, Be Safe, and Be Proud. Due to the expansion of our department, we are seeking a passionate Team Leader to help lead our dedicated team, ensuring that the people we support continue to achieve their full potential in independent supported living. If you are … Programme (24/7 support for you and your dependents) Optional Union membership through GMB Mileage allowance (45p per mile) The Role As a Team Leader, you’ll be at the heart of delivering high-quality, person-centred care. You will mentor and coach Support Workers, ensuring that the people we support More ❯

Sales Support Team Leader £30,773 + OTE £9,000 + Benefits Location: Newcastle | 12 Months Fixed term, Full-Time Are you an experienced team leader who thrives in a fast-paced, people-first environment? Do you have a passion for driving performance while keeping the customer experience front and centre? If … a better experience all round. Fantastic culture toorecently scored a 9.3/10 for recommendation as a great place to work! As Sales Support Team Leader , youll be responsible for leading a team of 710, driving both performance and process improvements. Youll spend roughly 70% of your time focused on leadership and … documents and maintaining CRM records to a high standard Providing frontline support for escalated queries and customer challenges About you: Previous experience in a team leader or supervisory role Excellent communicator with strong written and verbal skills Confident decision-maker who thrives on accountability Highly organised, able to prioritise and multitask effectively Comfortable using data More ❯

Support Team Lead - Office365, Azure, VMware, Networking - Prescott - On site - Inside IR35 My client has an urgent requirement for a Support Team Lead to manage a small team of two whilst the permanent IT manager finishes a large project. You will need to have experience supporting a Microsoft environment whilst … also having experience with Azure, Office365, Networking and VMware. The team comprises of a Senior engineer and a IT Technician and they get around 100 tickets per week, they also also supported by an external MSP. Any experience with Veeam Backup would be highly beneficial. The role will initially be 5 days on site however over time this More ❯

Lead, Martech & PAM 3 days ago Be among the first 25 applicants Direct message the job poster from bet365 A Development Support Team Leader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals. Your primary focus … United Kingdom 4 days ago Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 1 month ago Stockport, England, United Kingdom 1 week ago Team Leader required for 35 hours per week in Rochdale - Driver Essential Rochdale, England, United Kingdom 1 month ago Team Leader required for 35 hours per week in … ago Manchester, England, United Kingdom 5 hours ago Rochdale, England, United Kingdom 5 days ago Manchester, England, United Kingdom 1 month ago Legal Support Team Leader - Private Wealth Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 4 days ago Manchester, England, United Kingdom 5 days ago Manchester, England, United Kingdom 1 month More ❯

SaaS provider based in Tyne & Wear, as they look to appoint a SaaS Customer Support Team Leader. SaaS Customer Support Team Leader profile: Lead a dedicated team of Implementation Execs, supporting them day-to-day while also delivering regular training and support to a range of UK … customers. You’ll help shape and refine operational processes, design and deliver bespoke training and support sessions to customers and internal colleagues. Responsibilities: Coach and support team members—both informally and through structured sessions. Manage and allocate workloads. Create and present performance reports. Collaborate with Renewals Team to support customer … retention. Helping onboard new team members and deliver parts of our company-wide induction programme. Experience: Excellent interpersonal skills and a strong team player. Operated in a Tech or Software sector Assertive, consistently leading by example. Flexible to the needs of the business. Highly organised and process driven. 3+ years of recent experience in support More ❯

Social network you want to login/join with: Development Support Team Lead, Martech & PAM, Manchester Client: bet365 Location: Manchester, United Kingdom Job Category … Other EU work permit required: Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Who we are looking for A Development Support Team Leader who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals. Your primary focus … will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running smoothly. You will be a highly motivated and skilled professional eager to advance your career. You will excel in fostering teamwork and thrive in a More ❯

Who we are looking for A Development Support Team Leader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals. Your primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental … in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible. You will be a highly motivated and skilled professional who is eager to advance in their career. You will excel in fostering teamwork and thrive in a fast-paced environment. This role is eligible for inclusion in … the Company’s hybrid working from home policy. Preferred Skills, Qualifications and Experience Proven experience in a development or technical support role. Strong problem solving and decision-making skills. Excellent communication and interpersonal abilities. Experience liaising with infrastructure and operational teams. Commercial experience with people management. Main Responsibilities Coordinating infrastructure systems and operations, including server patching and hardware More ❯

An exciting opportunity has arisen fora full-time Operations Support Team Leader to join our operations team in Warrington. The right candidate will be able to demonstrate a proven track record of successfully managing demanding and rapidly changing issues within our fleet and ideally have experience within the mail, parcels and courier market … and monitoring of vehicle routes using transport management systems. Escalating and re planning when any issues occur. Reporting back to the customer and transport manager. MAIN DUTIES: Overseeing team productivity Organising structure and rota within the Operations support team Overseeing the Transport Heartbeat calls Use available mapping/route tracking systems to effectively monitor … Sending/receiving collection confirmations Compiling and completing forecasts for suppliers Check mailing processes as required Prioritise and allocate mail delivered to operations inbox (outlook) Assist the operation team with any other reasonable tasks Book collections and transport as required Submit reports within set time frame Building operational relationships with our clients and mailing houses to create a More ❯

per week Part-time hours of 0.8 FTE (29.6 hours) or above may be considered We have an exciting opportunity for a Finance Support Team Leader to join the Financial Services team. This post will operate within a newly centralised service function whilst supporting the Universitys Schools and departments, to develop and implement efficient and … effective financial systems and processes. You will play a key role, working closely with the Finance Support Manager, to identify opportunities for, and implement standardised and efficient processes and procedures relating to, a range of financial transaction processing, whilst ensuring work is completed to specified standards and deadlines. Educated to degree level or with experience of working in … holder and Top 100 Employer, Athena SWAN Bronze Award holder and Race Equality Charter Bronze Award holder on our website. Informal enquiries are welcome to R Marsden, Finance Support Manager, via email. No agencies please. For further details about this post and to make an application, please visit our website. Closing date: 02 July 2025 Working for Equal More ❯

New opportunity for a Support Team Leader Permanent, Full time role, Blackpool. Join a leading organisation dedicated to providing exceptional support and care for individuals with learning disabilities. The organisation prides itself on fostering an inclusive environment where both the people being supported and staff can thrive. We are seeking a skilled Support Team Leader to join their team and services in Blackpool. The role: Lead and manage a team of support workers, ensuring high-quality care and support for individuals with learning disabilities. Develop and implement person-centred care plans in collaboration with clients and their families. Conduct regular … and induction of new staff members. Promote a positive and inclusive culture within the team and the wider organisation. Ideal Candidate: Ideally you will be a strong leader of people, and with experience of leading teams within Supported Living services for adults with learning disabilities. Relevant qualifications in Health and Social care (e.g. NVQ Level 3 or More ❯

SaaS provider based in Tyne & Wear, as they look to appoint a SaaS Customer Support Team Leader. SaaS Customer Support Team Leader profile: Lead a dedicated team of Implementation Execs, supporting them day-to-day while also delivering regular training and support to a range of UK … customers. You’ll help shape and refine operational processes, design and deliver bespoke training and support sessions to customers and internal colleagues. Responsibilities: Coach and support team members—both informally and through structured sessions. Manage and allocate workloads. Create and present performance reports. Collaborate with Renewals Team to support customer … retention. Helping onboard new team members and deliver parts of our company-wide induction programme. Experience: Excellent interpersonal skills and a strong team player. Operated in a Tech or Software sector Assertive, consistently leading by example. Flexible to the needs of the business. Highly organised and process driven. 3+ years of recent experience in support More ❯

Join to apply for the Support Team Leader - Learning Disabilities role at Virtual Bridges 1 week ago Be among the first 25 applicants Join to apply for the Support Team Leader - Learning Disabilities role at Virtual Bridges Salary: £28'000 - £32'000 24 hours off rota, 16 hours on rota … including sleeps 1-2 per month) This is a 6 bed service for adults with Learning Disabilities. Support Team Leader/Service Manager Learning Disabilities & Autism 6 bed - Supported Living Scarborough, United Kingdom Salary: £28'000 - £32'000 Hours - 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is … independent with minimal hours Second service is 2 separate cottages, with 1 female living in each. Staff team across both services totals 16 Experience in being a Leader, not just a manager. As the Support Team Leader/Service Manager, you will play a pivotal role in overseeing the service . You More ❯

Support Team Leader/Service Manager Learning Disabilities & Autism 6 bed - Supported Living Scarborough, United Kingdom Salary: £28'000 - £32'000 Hours - 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with Learning Disabilities. The role is overseeing 2 services; First is … independent with minimal hours Second service is 2 separate cottages, with 1 female living in each. Staff team across both services totals 16 Experience in being a Leader, not just a manager. As the Support Team Leader/Service Manager, you will play a pivotal role in overseeing the service . You … will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals with learning disabilities in our care. Key Responsibilities: - Lead and manage a team of More ❯

Support Team Leader/Service Manager Learning Disabilities & Autism 6 bed - Supported Living Scarborough, United Kingdom Salary: £28,000 - £32,000 Hours: 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with Learning Disabilities. The role is overseeing 2 services: The first … consists of 2 separate cottages, with 1 female living in each. The staff team across both services totals 16. As the Support Team Leader/Service Manager, you will play a pivotal role in overseeing the service. You will lead a team of support staff, ensuring the highest standards … of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals with learning disabilities in our care. Key Responsibilities: Lead and manage a team of support staff. Provide guidance, support, and supervision to staff to ensure More ❯

New opportunity for a Support Team Leader Permanent, Full time role, Blackpool. Join a leading organisation dedicated to providing exceptional support and care for individuals with learning disabilities. The organisation prides itself on fostering an inclusive environment where both the people being supported and staff can thrive click apply for full job details More ❯