1 Support Technician Jobs in Doncaster

To deliver excellent service and value to the business. Deliver 1st line support internally for all Windows-based technologies/services, including Windows Server. Deliver project support to all areas of the business. Responding to telephone/email queries and questions and deal with or pass to the … relevant members of the technical team. Role Key responsibilities: To provide technical support; answering support queries either onsite or via phone or email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user … Respond to enquiries from clients and help them resolve any hardware or software problems Maintain a log of any software or hardware problems detected Support users in the use of Computer equipment by providing necessary training and advice To escalate more complex service issues to the relevant IT Support more »