2 of 2 Support Technician Jobs in Fareham

Infrastructure Support Technician £25,097 - £26,143 per annum Fareham Permanent, Full Time Mon-Thurs 09:00-17:00; Fri - 09:00-16:30 Two Saints are seeking a dedicated IT Infrastructure Support Technician to join our dynamic team. In this pivotal role, you'll work alongside the Infrastructure Manager to ensure the smooth operation of … around maintaining and supporting the hardware, software, networks, and other systems that make up the IT environment Further responsibilities will include: Assist the Infrastructure Manager with all aspects of support for the Two Saints network infrastructure, including endpoints. Provide effective maintenance support for IT requirements not covered under third-party contracts. Collaborate with external organisations during the implementation … Saints IP Network schema documentation in conjunction with third-party network providers. Record progress against tasks in our helpdesk ticketing systems to ensure visibility for the Infrastructure Manager. Actively support the IT Manager in delivering the organisations digital priorities. Assist in implementing the organisations network strategy. Our ideal candidate Proven experience in providing technical support and troubleshooting for More ❯

enable our customers to securely monitor, control, communicate, and share information with confidence in complex environments and in the most demanding situations. What will you be doing? The Technical Support Technician Broadcast will support the Engineering, Operations, and Sales teams by providing hands-on technical assistance across a range of DTC/DBS broadcast products. This includes … teams by configuring and testing systems to ensure robust, working solutions. Assisting with verification of new features and identification/resolution of known bugs and issues. Providing remote technical support to customers, guiding them through product configuration and troubleshooting. Managing and maintaining test bench systems and demo equipment inventory. Supporting the Sales team with technical queries and documentation using … live demonstrations, including system setup, integration, and operation at customer sites. Liaising with internal teams, including attending project, operations, and engineering meetings. Contributing to the continual improvement of documentation, support processes, and internal systems. About You: The ideal candidate will bring a foundational understanding of RF, IP networking, and broadcast systems, with a willingness to develop hands-on technical More ❯