2 of 2 Support Technician Jobs in Fareham

Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to £26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals ...

This is a Technical Customer Support role, helping customers diagnose, troubleshoot and resolve technical issues with network connectivity, cellular IoT devices and satellite hardware. This is not a standard password reset helpdesk role; you will actively dig into complex hardware, firmware, and network configurations to deliver excellent customer experiences. … Role Some key responsibilities are as follows: Troubleshooting & Resolution Issue Diagnosis Investigate and resolve incoming support queries relating to hardware malfunctions, firmware updates and network routing issues. Connectivity Management Assist customers with activating, configuring and troubleshooting satellite and cellular SIM cards and data plans. Testing & Replication Replicate reported hardware ...