Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
IT SupportTechnician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯
Your new company An exciting opportunity has arisen with a well-performing and high-profile client based in the south-west that delivers high-quality IT support across secure environments. This is a fantastic opportunity to contribute to mission-critical operations while working within a structured and supportive team. Your new role You'llbe supporting the client as an … IT Deployment SupportTechnician,responsible for supporting the refresh and migration of end-user devices.Working under the direction of the Contractor Engineer and Site Manager, you'llplay a key role in ensuring the smooth delivery of new laptops and the collection of legacy equipment, all in line with the project's migrationschedule. Key Responsibilities include - Setting up andoperating … the Refresh Clinic Migrating andrefreshing laptops for end users Logging into systemsas instructed to support device setup Collecting and handingover devices in line with the migration plan Updating workflowmanagement systems accurately Escalating unresolvedissues to Post-Migration Support Engineers Conducting dailymanual stock checks and reporting findings Ensuring securepackaging and classification of returned devices Moving equipmentbetween storage and clinic locations More ❯
be given. This is a temp - perm role working 37.5 hours per week. You will be working in a busy service desk providing 1 st/2 nd line support to UK suppliers. Role Specifics: Providing support in the form of Remote Technologies, Telephone and Email. Providing support for Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio … escalating accordingly Working independently on weekly assigned tasks Ability to meet deadlines of new projects assigned to the Service Desk Liaising with 2 nd line and 3 rd party support teams to resolve calls as soon as possible Desired skills: Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory … Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels is an employment agency. We are an More ❯
