1 of 1 Support Technician Jobs in Gloucestershire

IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and … web services, API, REST, and RPC Main Responsibilities and Key Accountabilities: Oversee the maintenance and administration of the schools IT networks and cloud based services. Provide high-level technical support to all users across the College, both academic and administrative. Act as an escalation point for complex issues, deputizing for the IT Services Manager when required. Distribute ICT consumables … IT assets effectively. Utilize the service management system for: o Problem investigation and diagnosis. o Implementation of solutions and documentation of actions and findings. o Communication with users throughout support processes. o Escalation of problems to 3rd line support as needed. o Coordination with external agencies where required. Manage and maintain user accounts within Active Directory. Implement and More ❯