IT SupportTechnician Purpose The role of IT SupportTechnician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT SupportTechnician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise … own and resolve all IT support and service requests. The IT SupportTechnician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities … Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 3rd Line IT SupportTechnician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything … to our Service Delivery Manager and based at our head office in Oxford, Woodstock, you will play a key role in delivering 3rd line, end user compute and Desktop Support to approx. 1350 users covering cutting edge hardware, software and infrastructure technologies. You will have the opportunity to combine both end-user support with 3rd Line/infrastructure … support and system maintenance tasks ensuring a real diversity of duties. The Role Working with the entire Technology team including Service Desk, L2 and SAM/HAM team on escalated issues, support, major incident management and knowledge transfer Resolving issues for Ridge in accordance with agreed procedures Administer and maintain the Ridge network and infrastructure Administer the VMware More ❯
IT SupportTechnician 5 Days onsite in London Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications SupportTechnician to be the go-to tech expert … at our London headquarters. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic opportunity for … grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management More ❯
SupportTechnician Location: Bedfordshire Job Type: Full-Time, Permanent Salary: 30-38k doe Benefits: 28 days inc BHS + Company pension + Private healthcare About the Role Were looking for an experienced and proactive SupportTechnician to join our fast-paced MSP team. Youll play a critical role in delivering top-tier 1st and 2nd … line support to multiple clients across a variety of industries. This role offers a dynamic workload, combining remote troubleshooting, on-site visits, and hands-on involvement in project deployments. Responsibilities Deliver responsive 1st and 2nd line technical support via phone, remote tools, and client site visits Troubleshoot and resolve a wide range of issues related to desktops, servers … Maintain accurate service desk records using Atera, ensuring timely ticket updates and resolutions in line with SLAs Escalate complex issues appropriately, maintaining clear communication with clients and internal teams Support client infrastructure, including regular system checks, patching, backups, and monitoring Participate in project work such as onboarding new clients, cloud migrations, hardware rollouts, and software upgrades Assist with client More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 1st Line IT SupportTechnician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything … they do, whilst creating a culture where you can thrive and do your best work. Reporting to our Senior 2nd Line IT SupportTechnician and based at our head office in Oxford, Woodstock, you will play a key role in providing support to a diverse group of approx. 1350 users, responding to incidents and requests in line More ❯
We have an exciting opportunity for a 1st Line IT SupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT SupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process … Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT SupportTechnician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
3rd Line SupportTechnician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rd Line SupportTechnician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire and offices around the UK. This role is a mixture of 3rd Line/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of your work must be exceptional. Main Tasks and Competencies Working with the Service Desk team on escalated issues, support and knowledge transfer Administer and maintain client network and More ❯
Onsite IT Field Support Engineer who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider. SALARY: £32,000 - £34,000 per annum (depending on experience) with up to £2,000 Bonus + Benefits LOCATION: Battersea, London (SW11) You will be based on a … pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an OnsiteIT Field Support Engineerwho has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support. Working as the Onsite IT Field Support Engineer you will provide … desktop support for all issues while responding to first line and second line service tickets. As a successful candidate you will work with an awesome team and escalate all problems to the next level of support for guidance as well as contact third-party vendors for warranty service repair. DUTIES Your duties as the Onsite IT Field SupportMore ❯
IT SupportTechnician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoringplease do NOT send in your application. This … Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures, developing new procedures as required and ensure adherence. Provide support … related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof technical delivery and support experience, inroles that requireinvolvement and understanding ofITIL based service delivery. Knowledge of: Windows desktop administration; Microsoft Office suite; LAN/ More ❯
I'm looking for a Senior IT Support Specialist to focus mainly on JAMF/MDM support with 25% of the role being Windows machine focused. This is a temporary/part time (20-30hrs per week) position with a client in the Mergers & Acquisition space. The role will be 5 days onsite in London initially before … moving to 3 days at a later period. Further details in the advert below. SENIOR IT SUPPORTTECHNICIAN Salary: Competitive and based on experienceLocation: London I'm looking for a Senior IT Support Specialist to focus mainly on JAMF/MDM support with 25% of the role being Windows machine focused. This is a temporary/… days onsite in London initially before moving to 3 days at a later period. Further details in the advert below. What you'll do: As a Senior IT SupportTechnician, you will play a pivotal role in ensuring smooth day-to-day operations for internal clients by providing expert guidance across desktop support, cloud applications, network infrastructure More ❯
Senior SupportTechnician Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £35K £50K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Alphascan Ltd are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast … and beyond. The Position We have an exciting new position for an experienced, enthusiastic and motivated Senior (3rd Line) Network and Infrastructure Support Engineer to join our team based at our offices in Eastleigh, Hampshire on a permanent basis. Senior SupportTechnician Overview : You will be providing IT support to new and existing customers within Southern … supporting Network and Server Infrastructure of various scales. Implementing and maintaining Microsoft Windows Servers. Migrating and maintaining Microsoft 365 products. Microsoft Azure Administrator knowledge. Dealing with escalated 2nd Line support calls. Involvement and management of client project installations. Problem solving and researching/introducing new technologies. Solution Architecture with the ability to accompany the Business Development team when required. More ❯
Senior SupportTechnician Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £35K - £50K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast … and beyond. The Position Our client has an exciting new position for an experienced, enthusiastic and motivated Senior (3rd Line) Network and Infrastructure Support Engineer to join their team based at their offices in Eastleigh, Hampshire on a permanent basis. Senior SupportTechnician Overview : You will be providing IT support to new and existing customers within … supporting Network and Server Infrastructure of various scales. Implementing and maintaining Microsoft Windows Servers. Migrating and maintaining Microsoft 365 products. Microsoft Azure Administrator knowledge. Dealing with escalated 2nd Line support calls. Involvement and management of client project installations. Problem solving and researching/introducing new technologies. Solution Architecture with the ability to accompany the Business Development team when required. More ❯
Junior IT SupportTechnician & PHP Software Developer Maidstone £25k - £27k Support today. Develop tomorrow. Your path into software starts here. Are you looking for a hands-on role that lets you build real-world experience in both IT support and software development? Do you want to be a developer and need the right company to help … you get there? Can you troubleshoot a PC, but dream of building the software behind it? We are recruiting for a Junior IT SupportTechnician & PHP Software Developer role with a company that truly understands how to nurture future developers. This is not just an IT support job. Its an opportunity for someone with a genuine interest … projects, and build the skills needed to move into a junior developer role over time. About the Role You will split your time between providing day-to-day IT support to staff and working with the internal development team on web-based tools and platforms. You will gain hands-on experience in PHP , Laravel , and modern software development practices More ❯
Ringwood, Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
IT SupportTechnician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave More ❯
Infrastructure SupportTechnician £25,097 - £26,143 per annum Fareham Permanent, Full Time Mon-Thurs 09:00-17:00; Fri - 09:00-16:30 Two Saints are seeking a dedicated IT Infrastructure SupportTechnician to join our dynamic team. In this pivotal role, you'll work alongside the Infrastructure Manager to ensure the smooth operation of … around maintaining and supporting the hardware, software, networks, and other systems that make up the IT environment Further responsibilities will include: Assist the Infrastructure Manager with all aspects of support for the Two Saints network infrastructure, including endpoints. Provide effective maintenance support for IT requirements not covered under third-party contracts. Collaborate with external organisations during the implementation … Saints IP Network schema documentation in conjunction with third-party network providers. Record progress against tasks in our helpdesk ticketing systems to ensure visibility for the Infrastructure Manager. Actively support the IT Manager in delivering the organisations digital priorities. Assist in implementing the organisations network strategy. Our ideal candidate Proven experience in providing technical support and troubleshooting for More ❯
We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our ticketing … and 365 platform migrations and improvements. Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner … occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three pathways to choose from: SupportTechnician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position. Apprenticeship Standard Information communications technicianMore ❯
We are partnering with a growing Insurance MGA who are seeking to hire a Business Support Technician. Reporting to the COO you will provide effective and efficient technical and administrative business support through analysing the best ways to support and grow the business. Key Responsibilities Preparing Commercial Dashboards and MI reports, conducting ad hoc premium trend analysis … and resolving system issues impacting workflows. You will also be responsible for maintaining data quality, managing company-wide Learning & Development (L&D) training, and providing front-line support to brokers and clients. The role requires close collaboration with internal teams and external system providers, as well as involvement in office administration, business continuity support, and regulatory compliance. A More ❯
enable our customers to securely monitor, control, communicate, and share information with confidence in complex environments and in the most demanding situations. What will you be doing? The Technical SupportTechnician Broadcast will support the Engineering, Operations, and Sales teams by providing hands-on technical assistance across a range of DTC/DBS broadcast products. This includes … teams by configuring and testing systems to ensure robust, working solutions. Assisting with verification of new features and identification/resolution of known bugs and issues. Providing remote technical support to customers, guiding them through product configuration and troubleshooting. Managing and maintaining test bench systems and demo equipment inventory. Supporting the Sales team with technical queries and documentation using … live demonstrations, including system setup, integration, and operation at customer sites. Liaising with internal teams, including attending project, operations, and engineering meetings. Contributing to the continual improvement of documentation, support processes, and internal systems. About You: The ideal candidate will bring a foundational understanding of RF, IP networking, and broadcast systems, with a willingness to develop hands-on technical More ❯