7 of 7 Support Technician Jobs in Lancashire

Role Overview: My client, a market leader in their industry are looking for an exceptional individual to join their small IT Team as an IT Technician, supporting 1st and 2nd line technical operations, you will provide outstanding technical support, troubleshooting, and maintenance to users at all levels of the organisation. The Role: Act as the initial point of … contact for all IT support requests and incidents, providing friendly and effective front-line (1st line) and more complex (2nd line) support to colleagues. Diagnose and resolve IT issues across hardware (PCs, laptops, printers, peripherals), software applications, and relevant business systems. Escalate unresolved issues to higher technical support as required, ensuring timely communication and updates to end … users. Support the setup, configuration, and deployment of new hardware and software, ensuring all devices are fully operational and compliant with IT policies. Perform routine system administration tasks, such as user account management, access rights, password resets, and network connectivity checks. Document IT incidents, procedures, and resolutions accurately within the service management system. Contribute to the maintenance and security More ❯

Job Title: 2nd Line Support Technician Location: London UK UK Salary: £28k - £32k per annum + Benefits I am seeking a skilled 2nd line support Technicians to join my clients dynamic team in London! I am looking for candidates who are skilled with: Microsoft 365 & Active Directory Windows Server administration Networking fundamentals (TCP/IP, DNS, DHCP … Desktop support (Windows/macOS) PowerShell scripting Troubleshooting hardware and software issues Key Responsibilities: Provide 2nd line support across multiple locations Resolve incidents and service requests Monitor system performance and implement improvements Escalate complex technical issues to 3rd line or specialist teams Maintain accurate documentation of systems and procedures Support deployment and upgrade projects when required Do More ❯

We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution. Role: IT Desktop Support Technician Location: Liverpool offices Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 3 Saturdays from 9:00am to 5:30pm, What you will be doing: To be the first point of contact for all IT issues, security incidents and requests from within … first time resolution with escalating to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service Provide deskside and remote IT support to the business user base. Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLA's, meeting required KPIs and fulfilling the escalation More ❯

IT Support Technician Our key client, based in Preston, is looking for an IT Support Technician to join their IT support team on a temporary basis, initially for 4-weeks. The IT Support Technician will be based in a school so any experience in the education industry would be helpful. The IT Support Technician will be joining on a full-time basis and this will be an on-site position. This vacancy will suit an IT Support Technician with previous experience of supporting a variety of hardware, as well as MS365 & Active Directory. This contract is inside IR35 and will be worked through an umbrella company. Essential Skills: - Previous … experience in end-user support - MS365/Active Directory - Strong communication and troubleshooting skills - Recent Enhanced DBS OR on the DBS Update Service This is an excellent opportunity for an IT Support Technician with a strong IT support background to secure a contract with good potential to extend. If you are interested, please click the "apply More ❯

IT Support Technician£24,710 - £25,590 + 37 Hour Week + 37 Days Holiday + Public Sector Pension + Company BenefitsWigan (Commutable from St Helens, Bolton, Manchester, Chorley, Bury, Rochdale)Are you a IT Support Technician looking for a stable role within education offering great holidays, excellent training opportunities and a great work - life balance … college has a strong reputation for providing high - quality education and investing in both its learners and staff. They are now looking to expand their internal IT Team to support continued growth and infrastructure upgrades.In this role, you'll be responsible for providing first and second-line technical support across the colleges IT systems, helping staff and students … with a range of issues from software troubleshooting to hardware set ups.The Role: Provide 1st and 2nd line IT support across college sites, resolving hardware, software and network issues. 37 hour week Monday - Friday The Person: Experienced in IT support Hold Relevant IT Qualification Looking for a stable Monday - Friday role with future progression opportunities Keywords:IT Support More ❯

team. Role Company Overview At IITAC, we value providing superior customer service and are committed to the successful operation of our information technology systems. The role of help desk technician will assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems … excellent problem-solvers with outstanding communication and customer service skills. Job Purpose To provide a consistent high level of customer service by providing timely, effective and knowledge-based IT support to all IITAC customers, fielding questions and concerns to provide optimal IT-based solutions. Objectives Provide quick and effective assistance with information technology systems Guide customers remotely and in … and maintenance Listen attentively to customers’ questions and concerns and offer optimal solutions Prioritise customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent IITAC with professionalism and integrity while helping to advance our company mission Responsibilities Respond to tech enquiries over the phone, via More ❯

P3 Computer Services Ltd in Burnley are recruiting for an Apprentice Digital Support Technician. The successful candidate will work towards completing a Level 3 Digital Support Technician apprenticeship over the duration of 18 months. Role Dealing with customers face to face at P3 over the phone and onsite Performing builds, repairs, and remote technical support Opportunity … to learn about desk support and IT security Training Level 3 Digital Support Technician Functional skills Work based learning Progression onto full time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider NORTH LANCS. TRAINING GROUP CIC Working Week Monday - Friday, 9:00am - 5:30pm/30 minutes lunch unpaid/relaxed breaks throughout More ❯