2 of 2 Support Technician Jobs in Leeds

2nd Line IT Support Technician Ilkley - Office based Up to £35,000 per annum Join a Collaborative MSP Team in Ilkley. Our client is looking for a 2nd Line IT Support Technician to join a growing MSP. This is a varied, hands-on role where you’ll support local businesses across a range of technologies … working as part of a dynamic and collaborative team, this is the opportunity for you. In this role, you will take on responsibilities spanning 1st, 2nd, and 3rd Line support, ensuring seamless service for their clients. This includes resolving everyday technical issues, tackling more advanced problems, and leading impactful IT projects. Key Responsibilities Client-Centric Support Across All … Levels: Provide expert 2nd and 3rd Line support, resolving escalated and complex technical issues with a focus on client satisfaction. Contribute to 1st Line support when required, answering calls, assisting with basic queries, and ensuring smooth day-to-day operations. Build strong, trust-based relationships with clients, delivering both remote and on-site support. As part of a More ❯

Senior Support Technician - £35,000/£38,000 per annum - Leeds Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a senior support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone … systems and software. Your role is primarily desk based however there is requirement for travel to their other offices and to customers. You will provide 2nd/3rd line support to the service desk along with handling technical escalations. You will also be required to assist with 1st line tasks when required. This role also provides the opportunity to … annum, 23 paid holidays excluding bank holidays, Mon-Fri shifts between 8am-6pm, plus many more. How to Apply : If you are interested in hearing more about this senior support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯