6 of 6 Support Technician Jobs in West Yorkshire

We are seeking a dedicated and proactive IT 1st line Support Technician who thrives in a collaborative environment. The successful candidate will have a strong interest in IT, with a focus on maintaining and improving the IT systems in an industrial/manufacturing setting. Client Details Our client … organisation in the industrial/manufacturing industry. With a commitment to innovation and sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds. Description Providing first line support for all IT-related issues. Assisting with IT projects and contributing … and troubleshooting hardware, software, and network issues. Coordinating with team members to ensure efficient operations. Implementing new technologies and system updates. Providing training and support to staff on IT systems and procedures. Ensuring compliance with IT policies and procedures. Maintaining accurate and up-to-date IT documentation. Profile A More ❯

Horsforth School is seeking to appoint an IT Support Technician Apprentice on an approved apprenticeship at Level 3 (A Level) with the opportunity for a permanent role following the apprenticeship. Role Provide first-line service desk support by responding to technical queries and resolving basic IT issues … across the school’s IT infrastructure under guidance Assist in the setup and maintenance of IT equipment, including computers, laptops, printers, and mobile devices Support the administration and management of e-learning platforms and educational software used by students and staff Conduct basic repairs and troubleshooting on IT hardware … and devices, escalating complex issues when necessary Ensure IT equipment and systems are well-maintained, secure, and functional to support teaching and learning Collaborate with staff and IT team members to identify IT needs and suggest practical solutions Maintain accurate records of IT issues, maintenance, and inventory to support More ❯

The Position We are looking to recruit an IT Support Technician to provide a combination of first & second line helpdesk support, assisting with hardware and software problems via phone, email and in person for all HGF offices restoring service to the customer as quickly as possible. Provide … informal 1-2-1 training to support users in using their equipment more effectively and where possible improve their knowledge and to provide self-support resolution wherever possible. HGF tries not to buy propriety software packages, preferring to create tailored systems in-house and because of this the … to ongoing development tasks, there is a long road map of further development required by the business. Key Responsibilities To provide 1st line technical support across all key applications, networks and desktops/laptops; answering support queries via phone, email, ticket system and in person To maintain a More ❯

We are looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line … technical support to staff for hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in … the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours More ❯

Job Title: IT Support Engineer Location: Leeds Salary: £25,000 - £35,000 Are you an IT Support Engineer with MSP experience, looking for your next challenge? Are client is growing and looking for a skilled engineer to join their team, you will be working with the latest Microsoft … technologies in a fast-paced, supportive environment. As part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention. What … firewalls, VPNs, DNS, DHCP Hyper-V/VMware virtualisation Experience working within an MSP environment This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part More ❯

Your new company The role is to carry out first line duties to support an Education Trust. As part of the Trust IT Team, working collaboratively to support multiple schools, you will be the firstpoint of contact for end users, responding to incidents, providing preventative checks, and maintaining … high standard of communication and service through to resolution Meet SLA requirements for rapid response and prompt resolution Respond to tickets and reports, providing support and guidance to diagnose and resolve issues where possible or escalating as required Effectively question users to establish symptoms using experience and interrogate databases … for potential solutions Deploy support tools to systematically trace the source of error or technical failure Record and track issues from outset to conclusion Minimise interruptions in customers ability to carry out critical organisational activities Install and configure hardware/software and systems in line with procedures for users More ❯