1 of 1 Support Technician Jobs in Macclesfield

Blaze Networks — now proudly part of the Communicate Technology Group — is growing! We’re on the lookout for a talented and reliable Level 2 Support Technician to join our dynamic support team. You’ll be the go-to expert for 2nd line issues, helping resolve technical problems across a range of environments, supporting end users remotely, and … ensuring our clients get the exceptional service we’re known for. What you’ll be doing: Provide 2nd line support for incidents and service requests Troubleshoot across Windows Servers, laptops, desktops, mobile devices, and printers Deliver remote support to customers and internal users Work through your ticket queue in line with SLAs Help maintain and improve internal documentation More ❯