2 of 2 Support Technician Jobs in Norwich

IT Support Technician – Norwich Contract Personnel are looking for an experienced IT Support Technician for well-known client based in Norwich. How does the day-to-day look? Provide technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software … maintain computer systems and peripherals. Perform regular system maintenance and updates. Assist with the setup and deployment of new equipment. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to address complex issues. Ensure compliance with IT policies and procedures. Perform administration tasks within More ❯

approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd Line Support Technician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure our … company's technology runs smoothly. As an onsite 2nd Line Support Technician, you will be responsible for providing technical assistance and support to our staff across the country. You will work closely with our IT professionals to resolve technical issues efficiently and effectively. Key Responsibilities Provide 2nd … line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heat software Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Provide up to More ❯