Customer Support Technician
Woodbridge, Suffolk, England, United Kingdom
Reed
Customer Service & Technical Support Advisor Location: Woodbridge Location Hours: Full-time - Office Based About the Role This is a customer-facing technical support role where your calm troubleshooting, clear communication, and ownership of outcomes will make a real difference. You’ll be the trusted first contact for customers, helping to keep operations running smoothly, supporting field engineers, and … help teammates, and bring positive energy. Commitment & Success: You follow through on promises and focus on solutions that make customers successful. About You Experience in customer service or technical support (machinery/engineering/manufacturing ideal). Strong troubleshooting skills with a structured, analytical approach. Excellent written and verbal communication; confident explaining technical concepts simply. Organised, calm under pressure More ❯
Employment Type: Full-Time
Salary: £26,000 - £28,000 per annum, Inc benefits
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