Technical Support Engineer
- Hiring Organisation
- Langham Recruitment
- Location
- Stevenage, England, United Kingdom
remote user base, resolving issues efficiently and professionally Troubleshoot across business-critical systems, including ERP and eCommerce platforms Investigate issues across DNS, networking, and system configurations Work with Excel and CSV data for reporting, troubleshooting, and data handling Support and optimise AI tools and integrations across the business Assist … with testing, releases, and improvements on internal systems and applications Diagnose and resolve issues across web-based platforms (including HTML) Handle security-related queries and incidents, following best practices Support onboarding of new users, including device setup and access provisioning Document fixes, processes, and technical knowledge for internal ...