ICT Systems Support Analyst
Cwmbran, United Kingdom
Aneurin Bevan University Health Board
setting up new servers and services in a variety of settings including business critical applications Main duties of the job The post holder will work as part of the Systems Support Team within ICT Services and will undertake the technical tasks required in providingcomprehensive systems support service to the Health Board, and other organisations. The post holder will … healthcare service fit for the future. Job description Job responsibilities Create, Maintain, update and publish ICT platform documentation. Provide advice and support to all members of ICT services and Systems Support team. Create, maintain equipment inventory and ensure that necessary spares are catered for. Create, maintain update and publish operational procedures for ICT Technical Service Support staff that relate … to system support. Create, maintain, update, publish and test backup and recovery documentation, procedures. Achieve and maintain compliance with organisational level service agreements. Manages the operational Systems Environments affecting the whole health board. Contributes towards ICT Strategy. Works as part of problem management team to determine root cause analysis. Work with external suppliers to escalate Major Digital Incidents. Works More ❯
Employment Type: Permanent
Salary: £30420.00 - £37030.00 a year
Posted: