3rd Line Support Engineer
Liverpool, Merseyside, North West, United Kingdom
Connexa
both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for IT … and software issues. Acting as a technical leader for support issues, training and advising team members to enhance their skills. Offering technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering … approach and effectively managing workloads. Required Skills: 5+ years of demonstrable experience in IT support services or consultancy Experience in installation and configuration of systems Proficiency in Microsoft Server technologies such as MS Server (2016,2019, 2022), Active Directory Services, Group Policy, Windows Terminal Services, PowerShell, etc. Advanced Exchange more »
Employment Type: Permanent
Salary: £35,000
Posted: