Service Systems Engineer
- Hiring Organisation
- ARM
- Location
- Twickenham, London, St. Margarets and North Twickenham, United Kingdom
- Employment Type
- Permanent
About the role An established technology organisation is seeking a Service Systems Engineer to support and maintain mission-critical CAD and Control Room solutions used by Emergency Services customers. Working within a Service Engineering function, you will provide advanced technical support, investigate complex incidents, perform root cause analysis … covers CAD-related services across both on-premise and Azure cloud application environments . Key responsibilities Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead ...