Health Information Service Call Operator
Clydebank, Scotland, United Kingdom
NHS National Services Scotland
for all Health Information enquiries across NHS Inform, Care Information Scotland and Quit Your Way Scotland services, delivering through multiple channels including telephone, email, SMS and webchat. Key Responsibilities To provide, to the public and professionals, accurate and confidential general non-clinical health and social care information across a wide … to a short notice, acute public health incident, collating required information from callers as agreed with the initiating organisation. To respond to appropriate online, SMS and web-chat enquiries using the relevant systems and processes. Successful Applicant will: Be educated to NVQ level 2 or equivalent experience. Have More ❯
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