1 Systems Management Server (SMS) Jobs in Witney

required ensuring that timescales are met. To ensure all support work undertaken is accurately recorded on the Service Management Systems (SMS), ensuring the SMS is kept fully up to date with the status of each ongoing problem To support junior team members in the resolution of … customer sites to assist with technical issues or project work. To complete additional ad hoc project work, as required. To assist the Services management team by carrying out reasonable requests for additional duties as and when required. To make recommendations on potential improvements to working practices and performance … At least 5 years' relevant experience working within a support or hosting operations environment Excellent working knowledge of MS Office 365 and Microsoft Server Operating Systems Good working knowledge of: Veeam and other 3rd party backup technologies Virtualisation technologies including VMWare and HyperV VLANs and VPN more »