1 of 1 Systems Manager Jobs in Herefordshire

for a period of 6 months , to cover a vacancy created by a secondment. The post holder will manage the user support service provision for in in-scope digital systems in use in WVT and will lead the user support team providing it to meet the needs of the organisation. This includes organising user support rotas including the out … of hours service and managing out of hours administration. Main duties of the job Day-to-day management of Call Management Systems (Sostenuto) and Single Point of Contact (SPOC) optimisation Management of 24/7 service operations , including the CSC Out-of-Hours Service . Line management User Support team supporting their performance and development. KPI reporting and optimisation … This activity is primarily focussed on the EPR, EPMA and EMIS clinical systems but will extend over time to other clinical systems and non-clinical systems. The post holder will need to become a rapid expert in these systems and assist in implementing ongoing project work and the development and updates of the existing systems eg More ❯