1 of 1 Systems Support Analyst Jobs in Oxfordshire

hybrid working) The role of the SSDA will involve working closely with the system users to analyse internal processes, provide solutions and the associated documentation. The CNC's Business Systems teamwork within defined business wide SLAs and the SSDA will be responsible for managing and resolving support calls (across a range of supported systems) and where … resolve issues. Provide expert advice and training as required and be adaptable to meet the varying requirements of the BPSS; undertaking similar activities in respect of other business service systems as and when required. Required Skills: Possess or achieve the ITIL Foundation Certificate within 12 months. Pragmatic attitude to problem solving. Ability to comprehend technical issues. High degree of … accuracy and attention to detail. Strong communication and interpersonal skills which can be adapted to suit all audiences. Methodical and organised approach. Experience of Business Systems or Business Applications, preferably in Oracle Fusion, HCM and related Modules Job Dimensions: Ensuring stability, continuity, and availability of the core applications. The role holder also provides a rapid response to incidents and More ❯