2 of 2 Systems Support Jobs in Basingstoke

IT Services client is hiring for a 3rd Line Systems Support Engineer with strong Solaris expertise. This is a permanent role based full-time on site in Basingstoke. Salary is between £50K - £55K + Bonus + Benefits. You will be responsible for incident management, problem resolution, and continuous service improvement, working to strict SLAs and security protocols. Responsibilities More ❯

3rd Line System Support +Permanent opportunity +On site Basingstoke + 55,000 - 61,000 +SC/DV cleared role Skills: +Solaris +3rd line support +Willingness to learn Your role will involve: All incident management related tasks for the 3rd line live service - incident management and resolution while adhering to strict SLA's. Provide introduction and mandatory CBT training … on systems for all new employees/contractors. When required, perform detailed and extensive investigations on any ongoing Problem Records and escalate where necessary. Follow strict Security Procedures. Complete backups of live and reference platforms. Provide advice and assistance to 4th line SMEs when required Production of KBA's and/or Work Instructions to enable and assist colleagues … R2/Windows 7 Desirable - or willing to learn Active Directory Desirable - or willing to learn basic Exchange 2003 If you'd like to discuss the 3rd Line System Support role in more detail, please send your updated CV to (url removed) and I will get in touch. More ❯