2 of 2 Systems Support Jobs in East Anglia

ERP & IT Support Specialist Norwich (with occasional hybrid working possibilities) Permanent £35,000-50,000 depending on experience Are you passionate about IT and ERP systems? Do you have a knack for simplifying processes and supporting business-critical applications? We're working with a business in Norwich that's looking to hire an ERP & IT Support Specialist … skills and make a real impact across the business. You'll be instrumental in supporting, administering, and developing their Sage X3 ERP system, while also delivering first-line IT support to users across the company. Key Responsibilities Deliver hands-on IT support for on-site and remote users (hardware, software, systems). Take ownership of ERP support … help optimise and simplify its use across the business. Play a key role in ERP integrations and implementations, helping departments translate needs into system improvements. Monitor and maintain IT systems and infrastructure (Windows Server, networks, user accounts, devices, etc.). Assist in ongoing system developments and enhancements of the Sage X3 environment. Travel occasionally to other UK/EU More ❯

Camera Systems Support Engineer Cambridge Our client is seeking a skilled Technical Support Expert to join their team. This role is based in Cambridge with regular travel to their headquarters in Oxford, as well as national and international travel to support customers. For this position you will need to have experience in the development of camera … systems. Key Responsibilities Build, test, debug, and document production-level systems and products Develop user guides, application notes, and demonstration materials Conduct technical demonstrations for customers and internal teams Provide timely and effective technical support to customers via email, phone, and in person Troubleshoot and resolve technical issues related to products Collaborate with engineering and product teams to … improve product quality and user experience Requirements Bachelors degree in Electrical Engineering, Physics, Computer Science, or a related field A minimum of two years experience in a technical support role, preferably in a hardware or software environment Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to explain complex technical concepts in a More ❯